Cassidy Grace Email & Phone Number
Customer Experience Manager @ Ridepanda
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Cassidy Grace Location
- United States
Cassidy Grace Work
- Customer Experience Manager @ (March 2023 - Present)
- Customer Experience Specialist @ (May 2021 - March 2023)
- Life and Leadership Coach @ Cassidy Grace Coaching (August 2017 - Present)
- Support Engineer @ (January 2019 - January 2021)
- CEO @ Coelo : Company of Design (August 2016 - April 2018)
- Full Stack Developer @ Coelo : Company of Design (August 2015 - August 2016)
- Systems Analyst @ Coelo : Company of Design (June 2014 - August 2015)
Cassidy Grace Education
- University of Oregon
English Literature (Cyborg Literature)
2009-2011 - Academy for Coaching Excellence
Coach Training Program Graduate
2020
Cassidy Grace Skills
- Customer Experience Management
- Inclusive Team Leadership
- Data-driven Decision Making
- Voice of the Customer Analysis
- Account Management
- Product Development
- Leadership
- Feedback Management
- Team Development
- Artificial Intelligence (AI)
- Customer Success
- Customer Surveys
- Zendesk Support
- Customer Service
- Data Analytics
- Customer Experience
- Customer Experience Design
- Customer Journeys
- AI-Powered Customer Support
- Business Coaching
- CSAT Improvement
- CX Automation
- CX Team Building
- CX operations
- Change Management
- Cross-functional Leadership
- Customer Experience Strategy
- Customer Experience, Support Operations
- Customer Feedback Systems
- Customer Journey Mapping
- Customer Retention
- Fivetran ETL Tool
- Front
- Leadership Coaching
- MetaBase
- Multichannel Customer Support
- Notion Productivity Software
- Offshore Team Management
- Operations Support
- Process Design
- Quality Assurance
- Stakeholder Management
- Systems Thinking
- Workflow Automation
- Workforce Optimization
Cassidy Grace Summary
- Cassidy Grace, based in United States, is currently a Customer Experience Manager at Ridepanda. Cassidy Grace brings experience from previous roles at Ridepanda, Cassidy Grace Coaching, DevonWay and Coelo : Company of Design. Cassidy Grace holds a 2009 - 2011 English Literature in Cyborg Literature @ University of Oregon. With a robust skill set that includes Customer Experience Management, Inclusive Team Leadership, Data-driven Decision Making, Voice of the Customer Analysis, Account Management and more. Cassidy Grace has 2 emails on RocketReach.
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