Cassandra Ward Email & Phone Number
Head and Director of Customer Experience, Training and Customer Service @ ZIM Integrated Shipping Services
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Cassandra Ward Location
- United States
Cassandra Ward Work
- 2023 -now Head and Director of Customer Experience, Training and Customer Service @
- 2022 -2023 Director of Member Support @
- 2021 -2022 Head of Global Business Solutions and Customer Care @
- 2018 -2021 Director, Consumer Care (Core Credit) @
- 2014 -2017 Director of Customer Experience @
Cassandra Ward Education
- United Business College
Associate's degree (BUSINESS ADMINISTRATION)
1987-1989
Cassandra Ward Skills
- BPO
- Call Center
- Call Centers
- Customer Satisfaction
- Customer Service
- Human Resources
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Quality Assurance
- Recruiting
- Talent Management
- Training
- Vendor Management
- Workforce Management
- Business Process Outsourcing (BPO)
- Contact Centers
- Business Process Improvement
Cassandra Ward Summary
- Cassandra Ward, based in United States, is currently a Head and Director of Customer Experience, Training and Customer Service at ZIM Integrated Shipping Services. Cassandra Ward brings experience from previous roles at ID.me, Iron Mountain, Equifax and GreatCall. Cassandra Ward holds a 1987 - 1989 Associate's degree in BUSINESS ADMINISTRATION @ United Business College. With a robust skill set that includes BPO, Call Center, Call Centers, Customer Satisfaction, Customer Service and more. Cassandra Ward has 2 emails and 3 mobile phone numbers on RocketReach.
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Top ZIM Integrated Shipping Services Employees
Michael di Caprio
Vice President, Export Sales and Special Cargo
Chesapeake, VA, US
Kim Bursey
Vice President Customer Service
Montreal, QC, CA
Syed Nusky
VP IT - Regions
United States
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