Cassandra Ward Email & Phone Number
Head and Director of Customer Experience and Contact Center @ ZIM Integrated Shipping Services
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Cassandra Ward Location
- United States
Cassandra Ward Work
- 2023 -now Head and Director of Customer Experience and Contact Center @
- 2022 -2023 Director of Contact Center @
- 2021 -2022 Head of Global Business Solutions and ContactCenter @
- 2018 -2021 Director, Contact Center Care (Core Credit) @
- 2014 -2017 Director of Customer Experience and Global Contact Center @
Cassandra Ward Education
- United Business College
Associate's degree (BUSINESS ADMINISTRATION)
1987-1989
Cassandra Ward Skills
- BPO
- Call Center
- Call Centers
- Customer Satisfaction
- Customer Service
- Human Resources
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Quality Assurance
- Recruiting
- Talent Management
- Training
- Vendor Management
- Workforce Management
- Business Process Outsourcing (BPO)
- Contact Centers
- Business Process Improvement
Cassandra Ward Summary
- Cassandra Ward, based in United States, is currently a Head and Director of Customer Experience and Contact Center at ZIM Integrated Shipping Services. Cassandra Ward brings experience from previous roles at ID.me, Iron Mountain, Equifax and GreatCall. Cassandra Ward holds a 1987 - 1989 Associate's degree in BUSINESS ADMINISTRATION @ United Business College. With a robust skill set that includes BPO, Call Center, Call Centers, Customer Satisfaction, Customer Service and more. Cassandra Ward has 3 emails and 3 mobile phone numbers on RocketReach.
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Top ZIM Integrated Shipping Services Employees
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Noam Nativ
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Travis Brice
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