Cassandra Walker Location
- Plano, TX, US
Cassandra Walker Work
- 2010 - now Senior Manager Operations @
- 2010 - now Senior Manager, Customer Experience and Implementation @ Vistra Energy
- 2006 - 2009 Senior Manager Operations @
- 2004 - 2006 Manager, Lead Generation @
- 2000 - 2004 Contact Center Manager @
Cassandra Walker Education
- Boston University, Boston Massachusetts
Bachelor of Arts (B.A.) (Biology)
1994 - 1998
Cassandra Walker Skills
- Telemarketing
- Staff Leadership/Evaluation
- Strategic Planning
- P&L Management
- Process Improvement
- Change Management
- Business Case Development
- Market Analysis
- Performance Management
- Customer Segmentation Strategy
- Internal/External Telemarketing
- Sales
- Lead Generation
- Learning Agenda Development
- Testing & Implementation
- Project Management
- BPO Selection/Management
- Global Operations Management
- International Business Acumen
- Cross-functional Team Leadership
- Call Center
- Call Centers
- Operations Management
- Business Process Improvement
- Contact Centers
- Outsourcing
- Vendor Management
- Account Management
- Training
- Leadership
- Product Marketing
- Testing and Implementation
- Marketing
- Cross Functional Team Leadership
- Services
Cassandra Walker Summary
- Cassandra Walker, based in Plano, TX, US, is currently a Senior Manager Operations at TXU Energy. Cassandra Walker brings experience from previous roles at Vistra Energy, ReMark International, Countrywide Home Loans and DialAmerica Marketing. Cassandra Walker holds a 1994 - 1998 Bachelor of Arts (B.A.) in Biology @ Boston University, Boston Massachusetts. With a robust skill set that includes Telemarketing, Staff Leadership/Evaluation, Strategic Planning, P&L Management, Process Improvement and more. Cassandra Walker has 3 emails and 4 mobile phone numbers on RocketReach.
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