Cassandra Munro Email
Business Relationship Manager, IMITS Client Services @ Provincial Health Services Authority
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Cassandra Munro Location
- Vancouver, BC, CA
Cassandra Munro Work
- Business Relationship Manager, IMITS Client Services @ (August 2017 - Present)
- Information Technology Business Relationship Manager @ (August 2017 - Present)
- Client Relations Coordinator, IMITS @ (February 2016 - August 2017)
- Help Desk Team Lead @ (June 2014 - September 2015)
- Help Desk Senior Analyst @ (November 2010 - June 2014)
- Help Desk Team Lead @ (November 2009 - November 2010)
- Help Desk Analyst @ (July 2000 - October 2009)
- Administrative Assistant @ (January 1996 - January 2000)
Cassandra Munro Education
- Simon Fraser University
Bachelor of Arts (English with honours)
- Simon Fraser University
Bachelor of Arts (B.A.) (English Literature (British and Commonwealth))
Cassandra Munro Skills
- Active Directory
- Asset Management
- Axios Assyst Ticketing System
- BMC Remedy
- BMC Remedy Ticketing System
- Blackberry Enterprise Server
- Business Analysis
- Business Process Analysis
- Business Relationship Management
- Coaching & Mentoring
- Collaborative Problem Solving
- Customer Engagement
- Customer Experience
- Customer Relations
- Customer Satisfaction
- Customer Service
- Customer Support
- Desktop Support
- Documentation
- HDI Support Center Analyst
- Help Desk Support
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL v3 Foundations Certified
- Incident Management
- Integration
- Long-term Customer Relationships
- MCDST
- Mentoring
- Metrics
- Microsoft Certified Professional
- Microsoft Exchange
- Microsoft Office
- Process Improvement
- Project Coordination
- Service Desk
- SharePoint
- Staff Supervision
- System Deployment
- Team Leadership
- Team Mentoring
- Technical Support
- Troubleshooting
- User Documentation
- Windows
- Windows Server
- Information Technology
- Long Term Customer Relationships
- Cassandra
- Coaching and Mentoring
Cassandra Munro Summary
- Cassandra Munro, based in Vancouver, BC, CA, is currently a Business Relationship Manager, IMITS Client Services at Provincial Health Services Authority. Cassandra Munro brings experience from previous roles at Provincial Health Services Authority and Sierra Systems. Cassandra Munro holds a Bachelor of Arts in English with honours @ Simon Fraser University. With a robust skill set that includes Active Directory, Asset Management, Axios Assyst Ticketing System, BMC Remedy, BMC Remedy Ticketing System and more. Cassandra Munro has 1 emails on RocketReach.
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