Cassandra Gray Email & Phone Number

Benefits and Compensation Manager @ City of Portland, Maine

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Cassandra Gray Location

United States

Cassandra Gray Work

2023 -now Benefits and Compensation Manager @
2023 -2023 Human Resources Client Lead @
2018 -2022 Vice President Human Resources @
2018 -2020 Project Manager @
2016 -2018 Contact Center Director @

Cassandra Gray Education

Salisbury University
Bachelor's (Communications, Marketing)
1988-1992

Cassandra Gray Skills

Employee Training
Contact Center Management
Call Center
Process Improvement
Customer Service
Customer Experience
Training
Team Building
Avaya
Change Management
Analysis
Account Management
Coaching
Project Management
Operations Management
Leadership
Management
Business Process Improvement
Strategic Planning
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Strategy
Sales Management
Marketing
Household
Quality Management
Variance Analysis
Drive Change
Consulting
Workforce
Summarizing
Project Work
HubSpot
ICE
Corrective Actions
Outline
Infrastructure
Handouts
Vendors
Navigators
Sales
Cost
Service Standards
Advancement
Operating Expenses
CTI
System Configuration
Federal Regulations
Finance
Sysaid
Career Development
Teaming
Job Satisfaction
Collecting
Operational Efficiency
ACD
Contact Centers
Temporary Placement
Business Requirements
Highly Adaptable
Organizational Structure
Travel
Data Conversion
Revenue
Key Account
Zendesk
PC
Calls
Short
Multi Family
Descriptions
Long Range
CRM
Commissioned Art
Hiring
Transactional
Routing
Auditing
Functional Requirements
Test Scenarios
PowerPoint
Procedure Development
Strategic Partnerships
SharePoint
Accounting
Salesforce.com
Workflow
Sales Growth
Timely Delivery
Profit
Justification
Networking
Classroom Training
Customer Satisfaction
System
Business Services
Trade Unions
Education
Bangalore
Performance Appraisal
Data Recovery
Tests
Key Metrics
Sage Act
Asset Allocation
Reports
Organizational Development
Organizational Restructuring
Workforce Management
Task Analysis
Agreement
Inventory
Fortune 100
Strategies
Attainment
Cash Flow Forecasting
Budgeting
User Acceptance Testing
Microsoft Excel
Property
Risk Management
Consultative Approach
Pricing Strategy
BMC Remedy
Policy
Trending
Contact Center Operations
Offshore
Audience
Sla
Verint
Order Fulfillment
Performance Culture
Surveying
Scheduling
Documentation
Organizational Design
Alcatel
System Monitoring
Results Driven
Reporting
Stakeholders
Lessons Learned
Call Centers
Fast Paced Environments
Commercial Real Estate
Loans
Hardware
Process Simulation
Ratings
Promoting
Plano
Customer Communication
Business Partnering
Yield Management
Spectrum
Business Systems Analysis
Operating Systems
Mitel
Timeshare
Communication
Schedules
Negotiation
Ticketing Systems
Energy
Quality Assurance
Organizational Performance
User Requirements
Operations
Workshops
Case Studies
Leadership Development
Credit
System Performance
Collaborative Leadership
Avaya Technologies
QuickBooks
Data Driven Testing
Project
Small Business
Contractual Agreements
Cost Control
Data Migration
Emergency Services
Presentations
Utility
Pricing
Computer Proficiency
Responsibility
Internal Audit
Policies and Procedures
E Commerce
E Business
Labor Issues
Art
Originations
Atmosphere
Portfolio
Report Writing
Moves
New York
Exceeding Goals
Certificate Of Appreciation
Cassandra
Business Rules
Legal Advice
Payment Card Processing
Visio
ADP Payroll
Software
Oracle
Mac
Definity
Outlook
Tactical Execution
IVR
Business Planning
Microsoft Word
Needs Assessment
India
Rate
Agents
Proposal Writing
Business Process
Web Services
Interviews
Telephony
Invoicing
Budgets
CPOE
CICS
Cc&B
Recruiting
Consumer
Financial Results
Customer Relationship Management

Cassandra Gray Summary

Cassandra Gray, based in United States, is currently a Benefits and Compensation Manager at City of Portland, Maine. Cassandra Gray brings experience from previous roles at Your Other Half, TeleSolv Consulting, Inc. and Educational Systems Federal Credit Union. Cassandra Gray holds a 1988 - 1992 Bachelor's in Communications, Marketing @ Salisbury University. With a robust skill set that includes Employee Training, Contact Center Management, Call Center, Process Improvement, Customer Service and more. Cassandra Gray has 2 emails and 1 mobile phone numbers on RocketReach.