Cassandra Donovan Email
General Manager Business Development @ ARA Property Services
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Cassandra Donovan Location
- Melbourne, VIC, AU
Cassandra Donovan Work
- 2021 -now General Manager Business Development @
- 2018 -2022 Commercial Manager @
- 2015 -2022 National Client Relationship Manager @
- 2010 -2014 National Customer Service Manager @
- 2009 -2010 Customer Service Team Leader @
- 2008 -2009 Customer Service Representative @
Cassandra Donovan Education
- La Trobe University
Bachelor of Arts (BA) (Communication and Media Studies)
2005-2009 - Kilbreda College, Mentone
Cassandra Donovan Skills
- Change Management
- Key Performance Indicators
- Customer Service Management
- Contract Negotiation
- Portfolio Management
- Team Building
- Customer Service Operations
- Strategic Planning
- Project Management
- Call Center Development
- Account Management
- Contact Centers
- KPI implementation
- Customer Experience
- Leadership
- Complaint Management
- Budgeting
- Net Promoter Score
- Inbound Marketing
- Microsoft Excel
- Customer Support
- Telemarketing
- Customer Retention
- Workforce Management
- Customer Engagement
- Management
- Contract Management
- Customer Satisfaction
- Operations Management
- Negotiation
- BPO
- Customer Service
- Call Centers
- Budgets
Cassandra Donovan Summary
- Cassandra Donovan, based in Melbourne, VIC, AU, is currently a General Manager Business Development at ARA Property Services/CMC. Cassandra Donovan brings experience from previous roles at ARA Property Services/CMC. Cassandra Donovan holds a 2005 - 2009 Bachelor of Arts (BA) in Communication and Media Studies @ La Trobe University. With a robust skill set that includes Change Management, Key Performance Indicators, Customer Service Management, Contract Negotiation, Portfolio Management and more. Cassandra Donovan has 1 emails on RocketReach.
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Vidusha Don
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Illona S.
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