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Cassandra Brown Location
Atlanta, GA, US
Cassandra Brown Work
City Councilwoman @ (December 2025 - Present)
Director of Development @ (January 2025 - December 2025)
Sr. Sales Specialist @ (August 2022 - March 2024)
Customer Success Account Manager @ (April 2021 - August 2022)
Director, Sales and Relationship Management @ (May 2016 - March 2021)
Head of Client Service Management, North America. @ (January 2012 - May 2016)
Senior Manager, Global Operations and Customer Service @ (January 2000 - January 2012)
Tariff Administrator and Customer Service Representative @ (January 1988 - January 2000)
Cassandra Brown Education
Tuskegee University
B.S. (Political Science)
Cassandra Brown Skills
Cross-functional Team Leadership
Cross-cultural Teams
Service Level Management
Customer Service
Situational Leadership
Contract Management
Leadership
Six Sigma
IT Management
IT Operations
Continuous Improvement
Process Improvement
Vendor Management
ITIL
IT Service Management
Service Management
Telecommunications
Sla
Managed Services
Resource Management
Incident Management
Operations Management
Team Leadership
Governance
RFP
ITIL Certified
Airlines
Manage Client Relationships
Escalations Management
Service Delivery
Program Management
IT Outsourcing
Project Delivery
Management
Change Management
CRM
Business Process Improvement
Integration
Outsourcing
Business Analysis
Team Management
IT Strategy
Business Process
Pre-sales
Strategy
Cross Functional Team Leadership
Service Level Agreements Sla
Strategic Planning
Cross Cultural Teams
Pre Sales
Microsoft Excel
Microsoft Office
Customer Relationship Management Crm
Customer Relationship Management
Service Level Agreements
Cassandra Brown Summary
Cassandra Brown, based in Atlanta, GA, US, is currently a City Councilwoman at City of Mableton. Cassandra Brown brings experience from previous roles at Students Without Mothers, Microsoft and SITA. Cassandra Brown holds a B.S. in Political Science @ Tuskegee University. With a robust skill set that includes Cross-functional Team Leadership, Cross-cultural Teams, Service Level Management, Customer Service, Situational Leadership and more. Cassandra Brown has 4 emails and 2 mobile phone numbers on RocketReach.
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