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Cassandra Brooks Location
Charlotte, NC, US
Cassandra Brooks Work
Shift Lead @ (October 2025 - Present)
Walmart Associate @ (October 2022 - December 2025)
Customer Service Representative @ (November 2021 - April 2022)
Customer Service Representative @ (September 2018 - August 2021)
Customer Service Representative @ (November 2017 - September 2018)
Customer Service Representative @ (May 2017 - November 2017)
Customer Service Representative @ (November 2016 - December 2016)
Customer Service Representative @ (September 2014 - August 2015)
Customer Service Representative @ Sykes Enterprises, Inc. (September 2014 - August 2015)
Customer Service Manager @ (May 2012 - September 2014)
Customer Service Supervisor @ (July 2006 - May 2012)
Cassandra Brooks Education
Northern Virginia Community College
(Business Administration and Management, General)
Cassandra Brooks Skills
Customer Service Management
Customer Service
Compliance
Windows
Customer Experience
Sales
Microsoft Excel
Call Centers
Customer Satisfaction
Team Leadership
Customer Retention
Training
Management
Process Improvement
Time Management
Call Center
Technical Support
Troubleshooting
Microsoft Word
Vendor Management
Solutions
Cassandra Brooks Summary
Cassandra Brooks, based in Charlotte, NC, US, is currently a Shift Lead at Walgreens. Cassandra Brooks brings experience from previous roles at Walmart, Sparks Group and Harris Teeter. Cassandra Brooks holds a Northern Virginia Community College. With a robust skill set that includes Customer Service Management, Customer Service, Compliance, Windows, Customer Experience and more. Cassandra Brooks has 2 emails on RocketReach.
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