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Cassandra Baez Location
Los Angeles, CA, US
Cassandra Baez Work
Global Customer Support Team Manager @ (February 2023 - August 2026)
Senior Customer Support Specialist @ (February 2022 - February 2023)
Customer Support Specialist @ (February 2020 - February 2022)
Technical Support Specialist @ (June 2019 - December 2019)
Customer Happiness and VIP Services @ (August 2018 - June 2019)
Guest Services and Operations @ (February 2017 - August 2018)
Executive Support to V.P. of Diamond Jewelry Sales @ (March 2016 - February 2017)
Sales Specialist @ (September 2014 - November 2015)
Brand Research and Fashion Styling Intern @ (February 2015 - May 2015)
Cassandra Baez Education
Fashion Institute of Technology
Associate's degree (Fashion Business Management)
2014-2015
SUNY Oneonta
Bachelor's degree (Fashion and Textiles)
2011-2015
Cassandra Baez Skills
Brand Development
Building Management
Claude Cowork
Communication
Community Development
Creative Problem Solving
Customer Experience
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Support
E-commerce
Energetic Leader
English
Event Management
Event Planning
Event Production
Executive Support
Fashion
Gainsight
Google Suite
Higher Education
Hospitality Industry
HubSpot
Interpersonal Skills
Jira
Leadership
Looker (Software)
Management
Marketing
Merchandising
Microsoft Excel
Microsoft PowerPoint
Office Administration
Office Equipment
Office Support
Organization Skills
PowerPoint
Project Management
Public Speaking
Research
Retail
Sales
Salesforce Sales Cloud
Skilled Multi-tasker
Social Media
Styling
Support Management
Team Building
Teamwork
Technical Support
Time Management
Visual Merchandising
ZenDesk
E Commerce
Microsoft Office
Microsoft Word
Skilled Multi Tasker
Customer Relationship Management
Cassandra Baez Summary
Cassandra Baez, based in Los Angeles, CA, US, was previously a Global Customer Support Team Manager at Bitly. Cassandra Baez brings experience from previous roles at Bitly, Aircall and Goldbelly. Cassandra Baez holds a 2014 - 2015 Associate's degree in Fashion Business Management @ Fashion Institute of Technology. With a robust skill set that includes Brand Development, Building Management, Claude Cowork, Communication, Community Development and more. Cassandra Baez has 2 mobile phone numbers on RocketReach.
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