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Casey Jones Location
Houston, TX, US
Casey Jones Work
IT and Salesforce Specialist @ (April 2023 - Present)
Technical Consulting Engineer @ (May 2021 - May 2022)
Technical Consulting Engineer, Team Lead @ (September 2020 - May 2022)
System Support Analyst @ (April 2019 - September 2020)
Senior Service Desk Analyst @ (January 2017 - April 2019)
Web Advisor @ (January 2016 - December 2016)
Casey Jones Education
University of Houston
Casey Jones Skills
AS400 Administration
Account Management
Active Directory
Analytical Skills
Cisco Call Manager
Cisco Systems Products
Cisco Webex Meetings
Client Issue Resolution
Communication
Confluence
Customer Escalation Management
Customer Satisfaction
Customer Service
Customer Support
Desktop Computers
Desktop Support
Documentation
Escalation
Escalation Resolution
IBM AS/400
IT Hardware Support
Incident Management
Information Technology
JIRA
Leadership
Microsoft Excel
Microsoft Office
Microsoft Word
Opera
Peripherals
ResortSuite
Root Cause
Saflok
Service Desk
SharePoint
Single Sign-On (SSO)
Social Media
Sumologic
Team Building
Team Leadership
Technical Support
Time Management
Training
Troubleshooting
Ving
Virtual Private Network (VPN)
Webex
Wiki
Zendesk
Zoom
Casey Jones Summary
Casey Jones, based in Houston, TX, US, is currently a IT and Salesforce Specialist at Faith In Practice. Casey Jones brings experience from previous roles at Cisco, Omni Hotels & Resorts and Copart. Casey Jones holds a University of Houston. With a robust skill set that includes AS400 Administration, Account Management, Active Directory, Analytical Skills, Cisco Call Manager and more. Casey Jones has 1 emails and 1 mobile phone numbers on RocketReach.
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