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Carrie Ramirez Location
San Antonio, TX, US
Carrie Ramirez Work
2015 -now Medicare Grievance and Appeal Analyst @
2009 -now Sr. Customer Communication Specialist @
2007 -2009 Grievance clerk and use of force clerk @
Carrie Ramirez Education
The University of Texas at San Antonio
Master of Science in Justice Policy, Sociology (Public policy and mathematics)
2011-2014
Texas A&M University - San Antonio
Bachelor of Science (Mathematics)
2007-2011
Thomas Jefferson High School San Antonio, TX
Diploma (Academics)
1985-1989
Carrie Ramirez Skills
Medicare Part D proficient and in trng for Part C. Exp. w/ALL of Medicare
I Research customer info by effectively using the "Essentials" on-line resource
I use my online resources to to gather documentation needed for claims and adjus
Examine information including, but not limited to, authorizations, and payments
I also work w/eligibility and I demonstrate full understanding of all products.
I Investigate,analyze and resolve issues to achieve customer satisfaction
I use a systematic approach in solving claims payment issues through analysis
II Act independently and manage my own activities with minimal supervision
I Use good judgment and logic in evaluating and resolving difficult issues
My work ethic : Dependable and meets commitments
• Extensive knowledge and experience in the administrative and clerical field
Customer Service
Management
Dependable And Meets Commitments
My Work Ethic
I Investigate
Authorizations
Examine Information Including
Payments
Analyze And Resolve Issues To Achieve Customer Satisfaction
Carrie Ramirez Summary
Carrie Ramirez, based in San Antonio, TX, US, is currently a Medicare Grievance and Appeal Analyst at Aetna. Carrie Ramirez brings experience from previous roles at Aetna and Texas Department of Criminal Justice. Carrie Ramirez holds a 2011 - 2014 Master of Science in Justice Policy, Sociology in Public policy and mathematics @ The University of Texas at San Antonio. With a robust skill set that includes Medicare Part D proficient and in trng for Part C. Exp. w/ALL of Medicare, I Research customer info by effectively using the "Essentials" on-line resource, I use my online resources to to gather documentation needed for claims and adjus, Examine information including, but not limited to, authorizations, and payments, I also work w/eligibility and I demonstrate full understanding of all products. and more. Carrie Ramirez has 2 emails and 1 mobile phone numbers on RocketReach.
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