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Carrie Jackson Location
Saint Paul, MN, US
Carrie Jackson Work
Call Center Supervisor @ Medica (May 2021 - Present)
Call Center Manager @ (September 2018 - February 2020)
Call Center Director @ (January 2018 - July 2018)
End User Support Lead @ (August 2016 - August 2017)
Client Services Representative @ (June 2014 - August 2016)
Carrie Jackson Education
Globe University
Legal Assistant/Paralegal
2006-2008
Elk River Senior High School
Carrie Jackson Skills
Account Management
Analytical Skills
CRM
Call Center Administration
Call Center Development
Call center start-up
Client Relations
Client Services
Coaching
Computer Literacy
Contact Center Management
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Employee Training
End User Training
English
Hiring
Interpersonal Skills
KPI Reports
Key Performance Indicators
Leadership
Management
Microsoft Office
Negotiation
Onboarding
Operations Management
Performance Reviews
Problem Solving
Product Training
Project Management
Quality Assurance
Recruiting
Relationship Building
Risk Management
Sales
Salesforce
Skilled Multi-tasker
Staff Development
Team Building
Team Leadership
Team Management
Teamwork
Training
Voice over IP (VoIP)
Carrie Jackson Summary
Carrie Jackson, based in Saint Paul, MN, US, is currently a Call Center Supervisor at Medica. Carrie Jackson brings experience from previous roles at Discovery Health Partners, Repossessors Inc, Clarity Group, Inc. and Ellie Mae. Carrie Jackson holds a 2006 - 2008 Legal Assistant/Paralegal @ Globe University. With a robust skill set that includes Account Management, Analytical Skills, CRM, Call Center Administration, Call Center Development and more. Carrie Jackson has 1 emails and 6 mobile phone numbers on RocketReach.
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