Carrie C. Email
Help Desk Analyst @ Tensor plc
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Carrie C. Location
- Letchworth Garden City, GB
Carrie C. Work
- Help Desk Analyst @ (August 2026 - Present)
- Field Support Analyst @ (January 2025 - March 2026)
- Service Manager @ (October 2023 - January 2025)
- Field Support Engineer @ (April 2022 - October 2023)
- IT Request Manager @ (September 2019 - October 2023)
- Senior IT Helpdesk Analyst @ (February 2019 - September 2019)
- Helpdesk Support Analyst @ (October 2016 - January 2019)
- Helpdesk Support Analyst @ (April 2014 - October 2016)
- Customer Service Representative @ (March 2013 - March 2014)
- IT Helpdesk Analyst @ (March 2011 - March 2013)
- Customer Service Technician @ (August 2008 - March 2011)
Carrie C. Education
- Zenos Academy 2008-2008
- Fearnhill School
High School
2000-2007
Carrie C. Skills
- Analytical Skills
- Change Management
- Communication
- Computer Hardware
- Configuring and installing Windows 10
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Emerging Trends
- ITIL
- Incident Management
- Information Technology
- Interviewing
- Microsoft Office
- Microsoft SQL Server
- Networking
- PRINCE2
- Prince 2 foundation
- Problem Solving
- Project Management
- Project Planning
- Root Cause
- Security
- Servers
- Service Desk
- Service Improvement
- Service-Level Agreements (SLA)
- Stakeholder Management
- Team Leadership
- Technical Support
- Troubleshooting
- Windows
- Windows 10
- Windows 7
- Windows Server
- itil foundation
- practionier
Carrie C. Summary
- Carrie C., based in Letchworth Garden City, GB, is currently a Help Desk Analyst at Tensor plc. Carrie C. brings experience from previous roles at Fortem Solutions, Willmott Dixon Interiors and Willmott Dixon. Carrie C. holds a 2008 - 2008 Zenos Academy. With a robust skill set that includes Analytical Skills, Change Management, Communication, Computer Hardware, Configuring and installing Windows 10 and more.
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