CarPass.ai Information

CarPass delivers a complete AI-powered communications platform for automotive retailers, enabling seamless customer engagement across inbound and outbound voice, WhatsApp, web chat, SMS and email. In partnership with Google, we leverage the latest Gemini Live voice technology, providing access to advanced conversational AI capabilities that are not yet widely available to the public. This enables highly natural, human-like conversations that transform how dealerships engage with customers. Built specifically for the automotive industry, our secure, GDPR-compliant platform can be fully customised to your dealership's processes, deployed in as little as one week, and hosted securely within your own cloud environment if required. Our platform includes: • AI inbound voice agents to manage enquiries 24/7 and during peak periods, ensuring no opportunity is missed • AI outbound voice agents that instantly follow up, qualify and re-engage leads • AI-powered WhatsApp engagement through both voice and text, connecting with customers on their preferred channel • AI web agents that proactively engage website visitors and convert browsing activity into qualified opportunities • AI email and SMS automation to nurture leads throughout the customer journey Connected directly to your live inventory and sales systems, CarPass enables customers to search available vehicles, receive tailored recommendations, obtain part-exchange valuations, book appointments, pay reservation fees, and speak directly with your sales team when purchase intent is identified. The result is a fully integrated, always-on communications platform that reduces response times, increases lead conversion, improves operational efficiency and delivers a superior customer experience. To learn more about how CarPass is helping dealerships modernise customer engagement, contact us directly.