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Caroline Walsh Location
Dundalk, IE
Caroline Walsh Work
Senior Director of ITSM and IT Operations @ (April 2020 - Present)
Director of ITSM @ (September 2017 - April 2020)
Global NOC Manager @ (October 2016 - September 2017)
NOC and Incident Manager @ (April 2015 - October 2016)
Market Data Services Manager @ (October 2014 - March 2015)
Application Service Manager @ (December 2012 - May 2013)
Application Service Manager @ (August 2011 - November 2012)
Application Services Compliance Manager @ (November 2008 - July 2011)
Application Service Manager @ (November 2008 - March 2010)
Application Service Lead @ (February 2002 - January 2008)
Application Service Engineer and Lead @ (July 2000 - February 2002)
Caroline Walsh Education
Dundalk Institute of Technology
Bachelor of Science (BSc) (Commercial Computing)
1995-2000
Dundalk Institute of Technology
National Diploma (Computing)
1998-1999
Dundalk Institute of Technology
National Certificate (Computing)
1995-1997
Caroline Walsh Skills
IT Service Management
ITIL
IT Operations
Incident Management
Application Support Management
Service Management
Change Management
Disaster Recovery
Application Managed Services
SDLC
Performance Management
Problem Management
Production Support
Leadership
IT Compliance
People Skills
Team Management
Sarbanes-Oxley
Service Integration
Operational Risk
Continuous Service Improvement
Continuous Improvement
PMP
IT Outsourcing
Market Data
Entitlements
Usage Analysis
Third Party Vendor Management
Vendor Contracts
Mainframe
Planned Preventative Maintenance
IAM
Application Support
Data Feeds
Cost Management
Scrum
Requirements Analysis
Governance
Vendor Management
IT Strategy
Project Delivery
Stakeholder Management
Business Analysis
Microsoft Access
Java
Sarbanes Oxley
Finance
Compliance PCI
Caroline Walsh Summary
Caroline Walsh, based in Dundalk, IE, is currently a Senior Director of ITSM and IT Operations at Vesta. Caroline Walsh brings experience from previous roles at Vesta and Depfa Bank. Caroline Walsh holds a 1995 - 2000 Bachelor of Science (BSc) in Commercial Computing @ Dundalk Institute of Technology. With a robust skill set that includes IT Service Management, ITIL, IT Operations, Incident Management, Application Support Management and more. Caroline Walsh has 1 emails and 1 mobile phone numbers on RocketReach.
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