2000 -2002 Application Service Engineer and Lead @
Caroline Walsh Education
Dundalk Institute of Technology
Bachelor of Science (BSc) (Commercial Computing)
1995-2000
Dundalk Institute of Technology
National Diploma (Computing)
1998-1999
Dundalk Institute of Technology
National Certificate (Computing)
1995-1997
Caroline Walsh Skills
IT Service Management
ITIL
IT Operations
Incident Management
Application Support Management
Service Management
Change Management
Disaster Recovery
Application Managed Services
SDLC
Performance Management
Problem Management
Production Support
Leadership
IT Compliance
People Skills
Team Management
Sarbanes-Oxley
Service Integration
Operational Risk
Continuous Service Improvement
Continuous Improvement
PMP
IT Outsourcing
Market Data
Entitlements
Usage Analysis
Third Party Vendor Management
Vendor Contracts
Mainframe
Planned Preventative Maintenance
IAM
Application Support
Data Feeds
Cost Management
Scrum
Requirements Analysis
Governance
Vendor Management
IT Strategy
Project Delivery
Stakeholder Management
Business Analysis
Microsoft Access
Java
Sarbanes Oxley
Finance
Compliance PCI
Caroline Walsh Summary
Caroline Walsh, based in Dundalk, IE, is currently a Senior Director of ITSM and IT Operations at Vesta. Caroline Walsh brings experience from previous roles at Vesta and Depfa Bank. Caroline Walsh holds a 1995 - 2000 Bachelor of Science (BSc) in Commercial Computing @ Dundalk Institute of Technology. With a robust skill set that includes IT Service Management, ITIL, IT Operations, Incident Management, Application Support Management and more. Caroline Walsh has 1 emails and 1 mobile phone numbers on RocketReach.
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