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Caroline Vongkoth Location
Canada
Caroline Vongkoth Work
Customer Success Manager @ (April 2024 - Present)
Account Executive @ (May 2023 - March 2024)
Account Executive @ (May 2018 - January 2023)
Technical Support Engineer @ (November 2015 - December 2018)
Coordinator, branches and web services @ (March 2013 - November 2015)
Sales Manager @ interpharma.ca (August 2012 - February 2013)
Customer service manager @ Excel-Pharma (May 2012 - February 2013)
Technical advisor @ (November 2008 - August 2011)
Technical advisor @ Moto Internationale (November 2006 - August 2009)
Caroline Vongkoth Education
HEC Montréal
certificat (Project Management)
2011-2012
Caroline Vongkoth Skills
Client Relations
Account Management
Customer Experience
Customer Success
Competitive Landscape
Microsoft Suites
Strategic Thinking
Customer Support
Relationship Building
Interpersonal Skills
Teamwork
Software as a Service (SaaS)
Solution Selling
Consultative Selling
Cross-functional Collaborations
client advocacy & support
Sales
Sales Processes
Customer Acquisition
Vente de solutions
Anglais
Business-to-Business (BtoB)
CRM
Churn Management
Client Relationship Strengthening
Communication
Customer Engagement
Customer Relations
Customer Retention
Customer Service
Customer Service Management
Customer Service Operations
Employee Engagement
Français
French
Gestion de projet
Human Relations
JIRA
Leadership
Leadership d'équipe
MS Office Suite
MS Project
Marketing Communications
Microsoft Office
Obtention de résultats
Planification stratégique
Problem Solving
Project Management
Relationship Marketing
Service client
SharePoint
Strategic Account Growth
Strategic Planning
Support logiciel
Team Building
Team Coordination
Team Leadership
Caroline Vongkoth Summary
Caroline Vongkoth, based in Canada, is currently a Customer Success Manager at Civalgo. Caroline Vongkoth brings experience from previous roles at MaintainX, Workleap and Canadian Institute of Mining, Metallurgy and Petroleum. Caroline Vongkoth holds a 2011 - 2012 certificat in Project Management @ HEC Montréal. With a robust skill set that includes Client Relations, Account Management, Customer Experience, Customer Success, Competitive Landscape and more. Caroline Vongkoth has 1 emails and 1 mobile phone numbers on RocketReach.
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