Caroline Shears's Location

Bristol, England, GB

Caroline Shears's Work

  • Head Of Customer Service @ Nisbets
  • Head of Contact Centre @ Nisbets
  • Head of Operations (Deputy Site Manager), Cardiff Customer Service Centre @ Tesco
  • Regional Sales and Service Manager - Bristol, Bromley and Cardiff @ Direct Line Group
  • Regional Sales and Service Manager - Bristol @ Direct Line Group
  • Contact Centre Manager - Cardiff @ RBC UKI Partnerships

Caroline Shears's Education

  • Colstons' Girls School

    1974 - 1981

Caroline Shears's Skills

  • Management
  • Call Centers
  • Performance Management
  • Customer Service
  • Stakeholder Management
  • Change Management
  • Sales
  • Team Management
  • Leadership
  • Coaching

Caroline Shears's Summary

Caroline Shears, based in Bristol, England, GB, is currently a Head Of Customer Service at Nisbets, bringing experience from previous roles at Nisbets, Tesco Customer Services and RBS Insurance. Caroline Shears holds a 1974 - 1981 Colstons' Girls School. With a robust skill set that includes Management, Call Centers, Performance Management, Customer Service, Stakeholder Management and more, Caroline Shears contributes valuable insights to the industry. Caroline Shears has 3 emails on RocketReach.
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