Caroline Murray Email
Head of Cyber Compliance @ Concentrix
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Caroline Murray Location
- Glasgow, GB
Caroline Murray Work
- 2000 -now Head of Cyber Compliance @
- 2021 -now Head of Compliance (Certification and New Business) @ Webhelp UK
- 2000 -now Head of Compliance and Quality Service Assurance @ Webhelp UK
- 2000 -now Head of Assurance and Governance @ Webhelp
- 2000 -2011 Head of Operations @ Telecom Service Centre
- 1996 -2000 Team Leader @ Scottish Telecom
Caroline Murray Education
- Motherwell College
- Holy Cross High School Hamilton
Caroline Murray Skills
- Contact Centers
- Outsourcing
- Call Centers
- Customer Experience
- Performance Management
- ISO 27001
- Team Management
- Performance Improvement
- Operations Management
- Internal Audit
- Change Management
- Business Process Improvement
- Business Transformation
- Customer Satisfaction
- CRM
- Culture Change
- Project Planning
- ACD
- Coaching
- Relationship Management
- Quality Management
- Business Process
- ISO 9000
- Compliance
- FSA
- ISO
- FCA
- NPS
- BI
- Project Management
- Telecom
- Team Leadership
- Quality Assurance
- Strategy
- Operations
- Microsoft Word
- Training
- QSA
- Customer Service
- Continuous Improvement
Caroline Murray Summary
- Caroline Murray, based in Glasgow, GB, is currently a Head of Cyber Compliance at Concentrix. Caroline Murray brings experience from previous roles at Webhelp UK, Webhelp and Telecom Service Centre. Caroline Murray holds a Motherwell College. With a robust skill set that includes Contact Centers, Outsourcing, Call Centers, Customer Experience, Performance Management and more. Caroline Murray has 1 emails on RocketReach.
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