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Caroline Mills Location
London, GB
Caroline Mills Work
Chief Risk Officer (CRO) @ (July 2025 - Present)
Chief Operating Officer (COO) @ (September 2023 - July 2025)
Operations Director @ (September 2015 - September 2023)
Head of Service and People Operations @ (March 2014 - September 2015)
Senior Manager - Primary Servicing, Recruitment and HR @ (November 2010 - March 2014)
Operations Manager @ (October 2006 - June 2009)
Operations and Sales Team Lead @ Provecta Car Plan Ltd (August 2000 - October 2006)
Sales Executive @ Provecta Car Plan Ltd (March 2000 - August 2000)
Caroline Mills Education
CIPD Qualifications
Level 5 Associate Diploma in People Management
Caroline Mills Skills
Account Management
Banking
Banking Operations
Client Development
Complaint Management
Contact Center Management
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Decision-Making
Exceeding Targets
FinTech
Financial Services
HR Management
HR Operations
Human Resources (HR)
Leadership
Leading transformational change
Management
Negotiation
Operating Budgets
Operational Efficiency
Operational Risk Management
Operations Management
Organizational Development
Performance Management
Problem Solving
Process Design & Implementation
Process Implementation
Process Optimization
Processes Development
Sales Management
Sales Targets
Senior Stakeholder Management
Start-ups
Strategic Planning
Talent Management
Team Leadership
Team Management
Training & Development
Team Building
User Experience
Key Performance Indicators
Analysis
Recruiting
Loans
Office Management
Human Resources
Credit
Financial Risk
Sales
Training
Customer Relationship Management (CRM)
Change Management
Public Speaking
Customer Relationship Management Crm
Key Performance
Start Ups
See 3+see Less
Marketing
Business Strategy
Business Development
Customer Relationship Management
Caroline Mills Summary
Caroline Mills, based in London, GB, is currently a Chief Risk Officer (CRO) at ONMO. Caroline Mills brings experience from previous roles at ONMO and Zopa. Caroline Mills holds a Level 5 Associate Diploma in People Management @ CIPD Qualifications. With a robust skill set that includes Account Management, Banking, Banking Operations, Client Development, Complaint Management and more. Caroline Mills has 2 emails and 2 mobile phone numbers on RocketReach.
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