Caroline McManamon Email
Director of Operations @ more2life
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Caroline McManamon Location
- Glasgow, GB
Caroline McManamon Work
- 2021 -now Director of Operations @
- 2017 -2018 Head of Onboarding @
- 2014 -2016 Customer Relations Transformation Manager (temp contract ) @
- 2014 -2014 Contact Centre Manager and Head of site @ Teleperformance UK
- 2013 -2013 Process Transformation Manager(temp contract) @ Barclays
- 2013 -2013 Operations Manager(temp contract) @ Balfour Beatty/North Tyneside Council Partnership
- 2006 -2012 Senior Operations Manager @
- 2005 -2006 General Manager CRM - Call Centre @ Scottishpower
- 1999 -2005 Operations Manager- Call Centre @
- 1996 -1999 Sales Manager @
Caroline McManamon Education
- Queens College Glasgow
BA Degree (Resource Management/Home Economics)
1982-1985 - Our Lady's High School 1976-1982
Caroline McManamon Skills
- Performance Management
- Stakeholder Management
- Customer Experience
- CRM
- Change Management
- Strategy
- Business Process Improvement
- Coaching
- People Development
- Operational Excellence
- Team Management
- Performance Improvement
- Process Operations
- Complaint Management
- Employee Recognition
- Leadership
- Operations Management
- Team Leadership
- Call Centers
- Management
- Offshoring
- Outsourcing
- Project Delivery
- Business Process Re-engineering
- Contact Center Management
- Contact Centers
- Culture
- Sales Management
- High Performance Teams
- Operational Risk Management
- Quality Management
- Customer Retention
- Reducing Operating Costs
- Incentive schemes
- Target focussed
- developing high energy working environment
- Business Transformation
- Process Improvement
- Business Process
- Six Sigma
- Sales
- Business Process Re Engineering
- Business Analysis
- Engineering
- Microsoft Word
- Customer Service
- Sla
- PRINCE2
Caroline McManamon Summary
- Caroline McManamon, based in Glasgow, GB, is currently a Director of Operations at more2life. Caroline McManamon brings experience from previous roles at Business Stream, Thomas Cook Group, Teleperformance UK and Barclays. Caroline McManamon holds a 1982 - 1985 BA Degree in Resource Management/Home Economics @ Queens College Glasgow. With a robust skill set that includes Performance Management, Stakeholder Management, Customer Experience, CRM, Change Management and more. Caroline McManamon has 2 emails on RocketReach.
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Top more2life Employees
Dave Harris
CEO
Preston, GB
Barry Spencer
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Salesbury, GB
Caroline McManamon
Director of Operations
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Roland Steere
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Hasan Parvez
Portfolio Manager
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Vaughn Williams
Account Manager
Blackpool, GB
Harsha Lander
Underwriter
Preston, England, GB
Emma Knapp
Account Relationship Manager
Maidstone, GB
Craig Newby
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Barton-upon-Humber, GB
Phil Quinn
Head of Sales
United Kingdom
Tony Ward
Case Handler
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Sarah Smith
Operations Manager
United Kingdom
Francesca Holland
Quality Assurance Monitoring Officer
Preston, England, GB
Isaac Allen
Business Development Manager
Southport, GB
Louisa Shepherd
Executive Underwriter
Leyland, GB
Mariya Ibraimo
Underwriter
United Kingdom
Simon Gibson
Sales Manager
Hesketh Bank, GB
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