Caroline McLaughlin Email
Senior Director, Customer Experience @ 2300
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Caroline McLaughlin Location
- New York, NY, US
Caroline McLaughlin Work
- 2026 -now Senior Director, Customer Experience @ Macy's
- 2021 -2026 Director, Head of Customer Experience Insights @ Macy's
- 2020 -2021 Director, Digital Customer Experience Insights @ Macy's
- 2019 -2020 Senior Consultant, Digital Strategy and Customer Engagement @
- 2018 -2019 Customer Retention Strategy Manager, E-Commerce North America @
- 2015 -2018 Loyalty and Omni-Channel Associate Manager, E-Commerce North America @
- 2017 -2017 Student Consultant @
- 2016 -2016 Student Consultant @
- 2013 -2015 Email Marketing Coordinator, E-Commerce North America @
- 2011 -2013 Purchasing Operations Coordinator, Decorative Store Development @
Caroline McLaughlin Education
- NYU Stern School of Business
Master of Business Administration (MBA) (Strategy, Leadership & Change Management)
2016-2019 - University of Cape Town 2018-2018
- University of Richmond
BS Business Administration (Marketing and Finance)
2006-2010 - Università Bocconi
(International Economics, Management and Finance)
2008-2008
Caroline McLaughlin Summary
- Caroline McLaughlin, based in New York, NY, US, is currently a Senior Director, Customer Experience at Macy's. Caroline McLaughlin brings experience from previous roles at Macy's, Capgemini Invent and Ralph Lauren. Caroline McLaughlin holds a 2016 - 2019 Master of Business Administration (MBA) in Strategy, Leadership & Change Management @ NYU Stern School of Business. Caroline McLaughlin has 2 emails on RocketReach.
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