Caroline D'Angelo Email & Phone Number
Global SAP Operate Program Lead @ Deloitte
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Caroline D'Angelo Location
- London, GB
Caroline D'Angelo Work
- 2024 -now Global SAP Operate Program Lead @
- 2022 -2024 NSE SAP Operations Manager @
- 2020 -2023 Service Delivery Manager @
- 2019 -2020 Service Delivery Manager @
- 2017 -2019 Senior Service Delivery Manager @
- 2013 -2017 Senior Service Delivery Manager @
- 2009 -2013 Service Delivery Manager @
- 2006 -2009 Client Services Manager @
- 2005 -2006 IS Account Manager @ Prime Business Solutions
Caroline D'Angelo Education
- Swansea University / Prifysgol Abertawe
BSc (Hons) (Anthropology & Sociology)
1999-2002
Caroline D'Angelo Skills
- Sla
- ITIL
- Managed Services
- Telecommunications
- Project Planning
- Incident Management
- Service Improvement
- Unified Communications
- Contract Negotiation
- Service Management
- Service Delivery Management
- ICT
- Service Delivery
- IT Service Management
- Business Services
- Contact Centers
- Data Center
- Outsourcing
- IT Operations
- Cisco Technologies
- Microsoft Exchange
- Professional Services
- Team Management
- Servers
- Pre-sales
- Information Technology
- Pre Sales
- Supplier Negotiation
- ITIL Service Strategy
- ITIL Certified
- Service Design
- Business Relationship Management
- Data Analysis
- Business Analysis
- Negotiation
- Technology Change Management
- Vendor Management
- Service Improvement Plans
- Business Relationship Building
- Service Level Management
- Change Management
- Long Term Business Relationships
- Service Operation
- Analytical Skills
- Business Technology Optimization
- Problem Solving
- Continuous Improvement
- Major Incident Management
- Problem Management
- Technology Adoption
Caroline D'Angelo Summary
- Caroline D'Angelo, based in London, GB, is currently a Global SAP Operate Program Lead at Deloitte. Caroline D'Angelo brings experience from previous roles at Deloitte, Deloitte UK, Keytree and Timico. Caroline D'Angelo holds a 1999 - 2002 BSc (Hons) in Anthropology & Sociology @ Swansea University / Prifysgol Abertawe. With a robust skill set that includes Sla, ITIL, Managed Services, Telecommunications, Project Planning and more. Caroline D'Angelo has 4 emails and 2 mobile phone numbers on RocketReach.
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