Caroline Besson Email
Coordination Dynamique Sociale and Commerciale- Innovation -Direction Service Client et Commercial EDF @ EDF
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Caroline Besson Location
- Paris, FR
Caroline Besson Work
- 2023 -now Coordination Dynamique Sociale and Commerciale- Innovation -Direction Service Client et Commercial EDF @
- 2019 -now Pilote Culture Client @
- 2013 -2019 Responsable d'équipe commerciale and Centre de relation client @
- 2009 -2013 Marketing Expert Satisfaction and Responsable du traitement des réclamations sur le marché d'affaires @
- 2004 -2009 Appui Qualité @
- 1999 -2004 Conseiller clientèle d'affaires @
- 1997 -1999 Animatrice commerciale @
Caroline Besson Education
- Métasystème Coaching - Alain Cardon
Les fondamentaux du coaching systémique (Coaching)
2021-2021 - ANIMA - CECODEV
Facilitatrice Animation de groupes de CoDéveloppement Professionnel
2018-2018 - QEM
AUDITEUR INTERNE DE PROCESSUS ISO 9001 ET 14001 (Auditing)
2004-2004 - Université de Nantes
Certificat d'aptitude aux fonctions de l'encadrement (Fonctions de l'encadrement)
1996-1997 - Université de La Rochelle
DUT (Techniques de commercialisation)
1994-1996
Caroline Besson Skills
- Énergie
- Satisfaction du client
- Gestion des réclamations
- Relations clients
- Audit qualité
- Marketing
- Planification de projets
- Microsoft Office
- Gestion de projet
- Stratégie
- French
- Français
- CRM
- Change Management
- Stratégie commerciale
- Animation
- Microsoft Word
- Project Management
Caroline Besson Summary
- Caroline Besson, based in Paris, FR, is currently a Coordination Dynamique Sociale and Commerciale- Innovation -Direction Service Client et Commercial EDF at EDF. Caroline Besson brings experience from previous roles at Enedis (ex ERDF) and EDF. Caroline Besson holds a 2021 - 2021 Les fondamentaux du coaching systémique in Coaching @ Métasystème Coaching - Alain Cardon. With a robust skill set that includes Énergie, Satisfaction du client, Gestion des réclamations, Relations clients, Audit qualité and more. Caroline Besson has 2 emails on RocketReach.
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