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Carolina Ramirez Location
Saint-Philippe, QC, CA
Carolina Ramirez Work
2019 -now Ecommerce Customer service Manager @
2016 -2019 Customer Service Manager @
2015 -2016 Wholesale and on-line Manager @
2013 -2015 Customer Service Team Manager @
2011 -2013 Director, Operations support @ Utopia Image inc
Carolina Ramirez Education
UQAM | Université du Québec à Montréal
Certificate (HR Management)
2008-2010
HEC Montréal
Certificate (E-Commerce)
2002-2004
O'Sullivan College of Montreal
AEC (Programmer analyst)
1997-1999
CEGEP de Maisonneuve
DEC (Social Science + Mathematics)
1994-1997
College Français
DES
1989-1994
Carolina Ramirez Skills
Management
Recruiting
Business Intelligence
Telecommunications
SaaS
Team Leadership
Team Management
Change Management
Business Analysis
Account Management
Human Resources
Call Centers
Operations Management
Performance Management
Call Center
Project Management
Business Development
Leadership
Workforce Management
Customer Service
Sales
Requirements Analysis
Retail
Carolina Ramirez Summary
Carolina Ramirez, based in Saint-Philippe, QC, CA, is currently a Ecommerce Customer service Manager at Dollarama L.P.. Carolina Ramirez brings experience from previous roles at Ardene, American Apparel, ALDO Group and Utopia Image inc. Carolina Ramirez holds a 2008 - 2010 Certificate in HR Management @ UQAM | Université du Québec à Montréal. With a robust skill set that includes Management, Recruiting, Business Intelligence, Telecommunications, SaaS and more. Carolina Ramirez has 2 emails on RocketReach.
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