Carola Urquhart's Location
Weyhe, Niedersachsen, Germany
Carola Urquhart's Work
- Process Management Customer Service @ Mercateo
- Retail Vendor Management @ Opel Vauxhall Finance
- Service Manager Operations @ Mister Spex
- IT and Process and Project Management @ E-Plus Mobilfunk
- Specialist Business Process @ eBay
- Tools and Process Specialist @ eBay
- eBay Customer Support Agent @ eBay
- Freelance Translator @ Self-Employed
- Interpreter and Liaison Officer @ Royal Military Police
- Civil Labour Clerk @ British Army
Carola Urquhart's Education
- Change- und Prozessmanagement2021 - 2021
- Train the Trainer2021 - 2021
- Agile Beratung/Agiles Management2021 - 2021
- Six Sigma Black Belt for Service & Transaction
SQT Training Ltd. Callan Centre National Technology Park Limerick Republic of Ireland
2007 - 2008 - Change Management – Leading in Change Management Processes
VHS Pankow, Berlin
2015 - Desperately seeking Leaders! – Authentic Leadership
VHS Charlottenburg, Berlin
2015 - Online & Content Marketing
Business Trends Academy, Nestorstrasse 36, 10709 Berlin
2015 - Soft Skills & Communication for the Leadership Role
Business Trends Academy, Nestorstrasse 36, 10709 Berlin
2015 - Scrum Master Basics
Markus Meuten Consulting, Kurt-Weill-Str. 20, 51503 Rösrath
2013 - Lean Business Practitioner
Smallpeice Enterprises Limited 27 Newbold Terrace East Leamington Spa, Warwickshire CV32 4ES England
2009
Carola Urquhart's Skills
- Business Process
- Process Management
- Customer Experience
- E Commerce
- Business Process Improvement
- Project Management
- Outsourcing
- Call Centers
- CRM
- Customer Service
Carola Urquhart's Summary
Carola Urquhart, based in Weyhe, Niedersachsen, Germany, is currently a Process Management Customer Service at Unite, bringing experience from previous roles at Opel Vauxhall Finance, Mister Spex GmbH, E-Plus Mobilfunk and eBay. Carola Urquhart holds a 2021 - 2021 Change- und Prozessmanagement. With a robust skill set that includes Business Process, Process Management, Customer Experience, E Commerce, Business Process Improvement and more, Carola Urquhart contributes valuable insights to the industry. Carola Urquhart has 2 emails on RocketReach.
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