Carol Toner Email
Head of Quality and Service Development @ Potens_UK
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Carol Toner Location
- England, United Kingdom
Carol Toner Work
- Head of Quality and Service Development @ (December 2024 - Present)
- Head of Business Development @ (September 2024 - December 2024)
- Head of Business Development @ (August 2020 - September 2024)
- Head of Operations - Mental Health @ (June 2019 - August 2020)
- Regional Director @ (October 2015 - May 2019)
- Director Of Community Services @ (June 2012 - October 2015)
- Head of Learning and Development @ (January 2002 - June 2012)
- Service Manager @ (October 1995 - January 2002)
- Associate Quality Assurance Verifier @ (January 2004 - November 2009)
Carol Toner Education
- University of Surrey
A one year programme on person centered dementia care (A one year programme on person centered dementia care, Dementia)
2012-2013 - Edexcel
Level 5 Management (Level 7 NVQ Diploma in Management (QCF), Non-Profit/Public/Organizational Management)
2006-2007 - Institute of Leadership and Management
(Level 5 Management, Non-Profit/Public/Organizational Management)
2006-2007 - Edexcel
(Level 4 - Registered Managers Award, Non-Profit/Public/Organizational Management)
2005-2006 - Edexcel
Level 7 NVQ Diploma in Management (QCF) (Level 4 - Management, Non-Profit/Public/Organizational Management)
2003-2004 - Ainsdale High School
(Counselling, History)
Carol Toner Skills
- Dementia Champion
- Person centered approaches in a dementia setting
- Living well with Dementia
- Organizational Development
- Resource Development
- Manage activities to meet requirements
- Provide information to support decision making
- Encourage innovation in the workplace
- Provide leadership in the organisation
- Develop productive working relationships
- Improve organisational performance
- Inform strategic decision making
- Develop strategic direction and leadership
- Develop teams and individuals to enhance performance
- Project Management
- Qualified D32/33 (A1) Assessor
- Development of Service Development Improvement Plans
- Qualified in V2 (externally verify the assessment process
- Qualified in V1 (Internally verify the assessment process)
- Able to deregister provision to Supported Living
- Registered Manager - Adult Care Home
- Experience of working nationally to design a range of National Vocational Qualifications.
- Open mindset, authentic, customer centric
- Person centred counselling
- Skilled at working in partnership
- Relationship Building
- Experienced in person centered approaches, asset based community development and Co-production.
- Creation of a Service User Representative Forum
- Partnership working
- Maintenance of good ratings with Care Quality Commission across several complex sites
- Maintenance of good ratings with Care Quality Commission across several sites
- Increased revenue
- Lead the development of an operational and clinical team
- Adult Education
- Visionary
- Deep and broad health and social care experience
- Successful development of high functioning teams
- Results driven
- Resilient change management
- Coaching
- Change Management
- Dementia Diploma and Champion
- Level 7 Strategic Management
- Mindfulness
- Leadership Development
Carol Toner Summary
- Carol Toner, based in England, United Kingdom, is currently a Head of Quality and Service Development at Potens_UK. Carol Toner brings experience from previous roles at Active Pathways and Alternative Futures Group. Carol Toner holds a 2012 - 2013 A one year programme on person centered dementia care in A one year programme on person centered dementia care, Dementia @ University of Surrey. With a robust skill set that includes Dementia Champion, Person centered approaches in a dementia setting, Living well with Dementia, Organizational Development, Resource Development and more. Carol Toner has 2 emails on RocketReach.
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