Carol Roberts Email & Phone Number
Senior Manager, Unified Communications and Collaboration @ GEICO
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Carol Roberts Location
- Denver, CO, US
Carol Roberts Work
- Senior Manager, Unified Communications and Collaboration @ (November 2024 - Present)
- Senior Manager, Workplace Technologies @ (December 2023 - November 2024)
- Senior Manager, Unified Communications and Collaboration @ (November 2020 - December 2023)
- Senior Manager, IT Voice and Collaboration @ (January 2018 - November 2020)
- Senior Manager, Infrastructure Services @ (January 2015 - January 2017)
- Manager, Infrastructure Services @ (January 2013 - January 2015)
- Telecom Architect @ (January 2009 - January 2013)
- Telecom Design Engineer @ (January 2005 - January 2009)
Carol Roberts Education
- The Johns Hopkins University
B.A. (English, French)
- American University
M.A. (Psychology)
Carol Roberts Skills
- Telephony
- SIP Trunking
- Change Management
- Project Planning
- Contact Centers
- IT Operations
- Budgeting
- Information Technology
- Demand Planning
- Agile Leadership
- Business Process Improvement
- User Experience (UX)
- Teamwork
- Scrum
- Jira
- Agile & Waterfall Methodologies
- Product Development
- Team Leadership
- Knowledge Management
- Written Communication
- Telecommunications
- Unified Communications
- Infrastructure
- Management
- IT Strategy
- Disaster Recovery
- Data Center
- Cloud Computing
- Avaya IP Telephony
- Genesys
- Skype Enterprise Voice
- System Administration
- Project Management
- Global Operations
- Budget Management
- Business Analysis
- Presentation Skills
- Networking
- Vendor Management
- Virtualization
- ITIL
- IT Management
- CSM
- VoIP
- Citrix
- Leadership
- Agile Methodologies
- Generative AI
- Computer Ethics
- Artificial Intelligence (AI)
Carol Roberts Summary
- Carol Roberts, based in Denver, CO, US, is currently a Senior Manager, Unified Communications and Collaboration at GEICO. Carol Roberts brings experience from previous roles at Alight Solutions, VMware, Hitachi Vantara and Citrix. Carol Roberts holds a B.A. in English, French @ The Johns Hopkins University. With a robust skill set that includes Telephony, SIP Trunking, Change Management, Project Planning, Contact Centers and more. Carol Roberts has 2 emails and 1 mobile phone numbers on RocketReach.
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