2020 -2021 Regional Human Resources Business Partner @ Boston Market Corporation
2016 -2019 Operations Director @ Deli Italia Market
2012 -2015 Senior Manager, Global Call Center Operations @
1999 -2012 Manager, Call Center Operations @
Carol Boffa Education
Metropolitan State University of Denver 2017-2019
Carol Boffa Skills
Process Improvement
Call Centers
Leadership
Management
Vendor Management
Project Management
Financial Services
Customer Experience
Risk Management
Team Leadership
Change Management
Business Process Improvement
Program Management
Cross-functional Team Leadership
Business Analysis
Contact Centers
Strategic Planning
Customer Satisfaction
Operations Management
Operational Excellence
Global Operations
Optimizing Performance
Supervisor
Customer Relations
Strategy
Cross Functional Team Leadership
Training
Services
Water
Carol Boffa Summary
Carol Boffa, based in Denver, CO, US, is currently a Direct of Customer Care at Fox Rent A Car. Carol Boffa brings experience from previous roles at Boffa Consulting, Boston Market Corporation, Deli Italia Market and MoneyGram International. Carol Boffa holds a 2017 - 2019 Metropolitan State University of Denver. With a robust skill set that includes Process Improvement, Call Centers, Leadership, Management, Vendor Management and more. Carol Boffa has 2 emails and 1 mobile phone numbers on RocketReach.
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