Carman Chan Email & Phone Number
Customer Success Executive @ ServiceNow
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Carman Chan Location
- California, United States
Carman Chan Work
- Customer Success Executive @ (September 2025 - Present)
- Regional Vice President, Customer Success, SMB @ (May 2022 - March 2023)
- Director, Success Strategy and Programs @ (July 2021 - May 2022)
- Director, Customer Adoption @ (February 2021 - July 2021)
- Senior Manager, Customer Adoption @ (June 2016 - February 2021)
- Manager, Success Journeys @ (August 2014 - May 2016)
- Principal Success Account Manager @ (April 2013 - August 2014)
- Senior Success Account Manager @ (March 2012 - March 2013)
- Senior Customer Success Manager @ (December 2008 - March 2012)
- Customer Sucesss Manager @ (November 2006 - December 2008)
- Strategic Account Manager @ Convergys (January 2004 - February 2006)
- Associate Product Manager @ DG Systems (January 1995 - January 1999)
Carman Chan Education
- Santa Clara University
Political Science
Carman Chan Skills
- Acquisition Integration
- Analytical Skills
- Business Strategy
- Business Transformation
- CRM
- CRM software
- Change Management
- Cloud Computing
- Coaching
- Communication
- Conflict Management
- Consulting
- Customer Experience
- Data Insights
- Digital Marketing
- Digital Transformation
- Enterprise Software
- Field Enablement
- Force.com
- Go-to-Market Strategy
- Growth Management
- Journey Mapping
- Key Performance Indicators
- Leadership
- Localization
- Marketing Automation
- Negotiation
- Operations
- PaaS
- Presentations
- Professional Services
- Program Management
- Relationship Development
- Renewals
- Requirements Analysis
- SaaS
- Sales
- Sales & Marketing Alignment
- Sales Processes
- Salesforce.com
- Salesforce.com Certified Administrator
- Salesforce.com Certified Sales Cloud Consultant
- Stakeholder Alignment
- Start-ups
- Strategic Partnerships
- Team Leadership
- Value Realizaton
Carman Chan Summary
- Carman Chan, based in California, United States, is currently a Customer Success Executive at ServiceNow. Carman Chan brings experience from previous roles at Salesforce. Carman Chan holds a Political Science @ Santa Clara University. With a robust skill set that includes Acquisition Integration, Analytical Skills, Business Strategy, Business Transformation, CRM and more. Carman Chan has 2 emails on RocketReach.
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