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Carlos M. Location
Bogotá, CO
Carlos M. Work
Account, Sales and Business Developer Director @ (January 2022 - Present)
Sr Buisiness Developer and Sr Account Manager @ IT Cloud Provider (March 2021 - December 2021)
Senior Manager, Advanced Services - Customer Service Leader (CSL) - Customer Success - CALA @ (April 2011 - February 2021)
Business Management (BM)- Leader Latam @ (March 2010 - March 2011)
Sr Manager CALA - Network Technical Support @ Nortel Networks (May 2007 - December 2009)
Manager, South America - Network Technical Support- NTS @ Nortel Networks (June 2003 - June 2007)
Customer Operations Leader (COL) - Andean Region @ Nortel Networks (August 2000 - June 2003)
Manager, Andean Region Wireless and Data Network Technical Support - FSE @ Nortel Networks (August 1999 - August 2000)
Senior Engineer O and M @ (May 1994 - April 1997)
Carlos M. Education
Universidad del Rosario
Master of Business Administration - MBA (Business Administration and Management, General)
Universidad Nacional de Colombia
Bachelor of Engineering (Electrical Engineering)
Carlos M. Skills
ITIL
Six Sigma
Customer Service
Kaizen
Communication Training
TL9000
Kepner-Tregoe
Telecommunications
Networking
GSM
ATM networks
VoIP
LTE
Program Management
Routing
Pre-sales
Mobile Devices
CDMA
Management
Service Delivery
Carlos M. Summary
Carlos M., based in Bogotá, CO, is currently a Account, Sales and Business Developer Director at SDT Electrónica. Carlos M. brings experience from previous roles at IT Cloud Provider, Juniper Networks, BT Global Services and Nortel Networks. Carlos M. holds a Master of Business Administration - MBA in Business Administration and Management, General @ Universidad del Rosario. With a robust skill set that includes ITIL, Six Sigma, Customer Service, Kaizen, Communication Training and more. Carlos M. has 2 emails on RocketReach.
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