Carlos Jimenez Email & Phone Number
Director - Guest Journey Services @ The Ritz-Carlton Yacht Collection
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Carlos Jimenez Location
- Hollywood, FL, US
Carlos Jimenez Work
- Director - Guest Journey Services @ (January 2026 - Present)
- Sr. Manager Global Sales and Service Delivery @ (June 2025 - January 2026)
- Director, Global Customer Experience @ (September 2023 - June 2025)
- Senior Manager, Executive Escalations Center @ (August 2018 - September 2023)
- Sales Manager, Outbound and Group Sales @ (September 2012 - August 2018)
- Sales Leader - Inbound Sales @ (October 2010 - September 2012)
- Sales Associate - Inbound and Outbound Sales @ (December 2008 - September 2010)
Carlos Jimenez Education
- Nova Southeastern University
Master of Business Administration (MBA)
2009-2011 - Florida State University
Bachelor of Business Administration (B.B.A.)
2004-2008
Carlos Jimenez Skills
- Building High Performance Sales Teams
- Business Analysis
- Contact Center Management
- Cross-functional Team Leadership
- Cruise Lines
- Cruises
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Support
- Direct Sales
- Drive Change
- Drive Results
- Driving Sales Performance
- Expansion Strategies
- Growth Initiatives
- Hospitality
- Hospitality Industry
- Inside Sales
- Leadership
- Management
- Managing Managers
- Performance Metrics
- Relationship Building
- Root Cause Analysis
- Sales
- Sales Development
- Sales Management
- Sales Management Coaching
- Sales Operations
- Sales Processes
- Team Leadership
- Tourism
- Vacation
- Luxury Cruise
- Family Vacations
- Resorts
- Business Acumen
- Strategic Hiring
- Sales Hiring
- Real Estate
- Income Properties
- Listing Homes
- Recruiting
- Microsoft Office
- Coaching
- Project Management
- Microsoft Excel
- Public Speaking
- Research
Carlos Jimenez Summary
- Carlos Jimenez, based in Hollywood, FL, US, is currently a Director - Guest Journey Services at The Ritz-Carlton Yacht Collection. Carlos Jimenez brings experience from previous roles at Virgin Voyages and Royal Caribbean Group. Carlos Jimenez holds a 2009 - 2011 Master of Business Administration (MBA) @ Nova Southeastern University. With a robust skill set that includes Building High Performance Sales Teams, Business Analysis, Contact Center Management, Cross-functional Team Leadership, Cruise Lines and more. Carlos Jimenez has 3 emails and 1 mobile phone numbers on RocketReach.
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