Carlos Horacio Silva Martinez Email
Director of Digital Transformation | Call Center | Social Media | Chat | Web | MobileApp @ at&t
Carlos Horacio Silva Martinez's Location
Mexico City, CDMX, MX
Carlos Horacio Silva Martinez's Work
Carlos Horacio Silva Martinez's Education
- Universidad del Valle de México
Business Management (Business Administration and Management)
2012 - 2015 - Tecnológico de Monterrey
Diplomado (Habilidades y Competencias Gerenciales)
2012 - 2012
Carlos Horacio Silva Martinez's Skills
- Call Center Administration
- Contact Center Strategy
- Customer Satisfaction
- Client Relations Skills
- Quality Management
- Human Capital
- Sales Operations
- Outsourcing Management
- Outsourcing
- Leadership
Carlos Horacio Silva Martinez's Summary
Carlos Horacio Silva Martinez, based in Mexico City, CDMX, MX, is currently a Director of Digital Transformation | Call Center | Social Media | Chat | Web | MobileApp at AT&T, bringing experience from previous roles at AT&T and Landing. Carlos Horacio Silva Martinez holds a 2012 - 2015 Business Management in Business Administration and Management @ Universidad del Valle de México. With a robust skill set that includes Call Center Administration, Contact Center Strategy, Customer Satisfaction, Client Relations Skills, Quality Management and more, Carlos Horacio Silva Martinez contributes valuable insights to the industry. Carlos Horacio Silva Martinez has 2 emails on RocketReach.
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