Carlos Brown's Location
United States
Carlos Brown's Work
- Vice President Operations @ Blue Cross of Idaho
- Vice President of Customer Experience @ Blue Cross of Idaho
- Senior Director, Claims Operations and Planning and Analysis @ Blue Shield of California
- Senior Director Planning and Analysis @ Blue Shield of California
- Director of Contact Center Operations @ USAA
Carlos Brown's Education
- University of Michigan
M.B.A. (Corporate Finance)
1994 - 1996 - Wayne State University
B.S. (Accounting)
1987 - 1992
Carlos Brown's Skills
- Forecasting
- Contact Center Management
- Strategic Planning
- Cross-functional Team Leadership
- Process Improvement
- Analysis
- Business Process Improvement
- Call Centers
- Change Management
- Leadership
Carlos Brown's Summary
Carlos Brown, based in United States, is currently a Vice President Operations at Blue Cross of Idaho, bringing experience from previous roles at Blue Cross of Idaho, Blue Shield of California and USAA. Carlos Brown holds a 1994 - 1996 M.B.A. in Corporate Finance @ University of Michigan. With a robust skill set that includes Forecasting, Contact Center Management, Strategic Planning, Cross-functional Team Leadership, Process Improvement and more, Carlos Brown contributes valuable insights to the industry. Carlos Brown has 2 emails and 1 mobile phone number on RocketReach.
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