Service Desk Analyst and Desktop Support Analyst and Systems Administrator @ (February 2019 - October 2020)
Level 1 Technical Support and Level 2 Technical Support and Client Technical Training Advisor @ (January 2011 - January 2018)
Telephone Support Engineer and Relief Senior Telephone Support Engineer @ (January 2004 - January 2010)
Carlo Wolfe Education
Ultimo Tafe
Diploma in Network Engineering (Information Technology)
2000
Carlo Wolfe Skills
Active Directory
Analytical Skills
Citrix
Communication
Computer Hardware
Computer Hardware Troubleshooting
Computer Maintenance
Computer Networking
Computer Repair
Customer Satisfaction
Customer Service
Desktop Application Support
Digital Authentication
English
Hardware
Hardware Installation
Leadership
Microsoft Exchange
Microsoft Office
Network Administration
Network Engineering
Office 365
PS4
Problem Solving
Remote Desktop
Service Desk
Software Installation
System Administration
Teaching
Teamwork
Technical Support
Technical Understanding
Troubleshooting
Two-factor Authentication
Windows 10
Windows 7
Windows Server
Carlo Wolfe Summary
Carlo Wolfe, based in Bateau Bay, NSW, AU, is currently a Technical Account Manager at OneCloud IT Solutions. Carlo Wolfe brings experience from previous roles at Central Coast Council, Dell EMC and Epson Australia. Carlo Wolfe holds a Diploma in Network Engineering in Information Technology @ Ultimo Tafe. With a robust skill set that includes Active Directory, Analytical Skills, Citrix, Communication, Computer Hardware and more. Carlo Wolfe has 1 emails on RocketReach.
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