Carlo Jacobs Email & Phone Number
Head of CX and Technical Services @ GWM Australia & New Zealand
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Carlo Jacobs Location
- Melbourne, VIC, AU
Carlo Jacobs Work
- Head of CX and Technical Services @ (October 2025 - Present)
- General Manager Operations (Consulting) @ (May 2025 - October 2025)
- Head of National Operations @ (June 2022 - October 2024)
- Service Operations Manager - Australia and New Zealand @ (August 2016 - May 2022)
- Service Engineering Manager - Current and Past Model @ (March 2013 - July 2016)
- Senior Reliability Engineer @ (May 2008 - September 2012)
- Senior Warranty Engineer @ (May 2007 - May 2008)
- Assistant Program Quality Manager @ (May 2005 - May 2007)
- Project Engineer @ (October 2002 - May 2005)
Carlo Jacobs Education
- RMIT University
Master of Business Administration (MBA) (Executive Management)
2016-2018 - RMIT University
Bachelors (Aerospace Engineering)
1999-2002
Carlo Jacobs Skills
- 8D Problem Solving
- APQP
- Aerospace
- Automotive
- Automotive Engineering
- Budgeting
- Building Organizational Capability
- Business Acumen
- Business Operations
- Business Planning
- Business Process
- Communication
- Continuous Improvement
- Cross-functional Team Leadership
- DFMEA
- Daily Operations
- Data
- Dealer Operations
- Electric Vehicle Fleets
- Electric Vehicles
- Engineering
- FMEA
- Financial Literacy
- Fleet Management
- ISO
- Incident Handling
- Leadership
- Lean Manufacturing
- Management
- Manufacturing
- Multi-functional
- OEMs
- Operational Execution
- Operations
- Operations Management
- People Management
- Problem Solving
- Process Improvement
- Product Development
- Program Management
- Project Planning
- Quality Management
- Quality System
- Quality Systems
- Regulatory Requirements
- Relationship Building
- Reliability Engineering
- Root Cause Analysis
- SPC
- Service Operations
- Service Standards
- Site Inspections
- Stakeholder Engagement
- Stakeholder Management
- Strategic Planning
- Supplier Quality
- Team Management
- Testing
- Vehicles
- Warranty
- Mechanical Design
- Cross Functional Team
- Bosch
- Cross Functional Team Leadership
- Automotive Aftermarket
Carlo Jacobs Summary
- Carlo Jacobs, based in Melbourne, VIC, AU, is currently a Head of CX and Technical Services at GWM Australia & New Zealand. Carlo Jacobs brings experience from previous roles at VisQuanta, Nationwide Group, Ford Australia and Ford Motor Company. Carlo Jacobs holds a 2016 - 2018 Master of Business Administration (MBA) in Executive Management @ RMIT University. With a robust skill set that includes 8D Problem Solving, APQP, Aerospace, Automotive, Automotive Engineering and more. Carlo Jacobs has 2 emails and 3 mobile phone numbers on RocketReach.
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