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Carlo Jacobs Location
Melbourne, VIC, AU
Carlo Jacobs Work
Head of CX and Technical Services @ (October 2025 - Present)
General Manager Operations (Consulting) @ (May 2025 - October 2025)
Head of National Operations @ (June 2022 - October 2024)
Service Operations Manager - Australia and New Zealand @ (August 2016 - May 2022)
Service Engineering Manager - Current and Past Model @ (March 2013 - July 2016)
Senior Reliability Engineer @ (May 2008 - September 2012)
Senior Warranty Engineer @ (May 2007 - May 2008)
Assistant Program Quality Manager @ (May 2005 - May 2007)
Project Engineer @ (October 2002 - May 2005)
Carlo Jacobs Education
RMIT University
Master of Business Administration (MBA) (Executive Management)
2016-2018
RMIT University
Bachelors (Aerospace Engineering)
1999-2002
Carlo Jacobs Skills
Quality Management
APQP
Vehicles
Lean Manufacturing
Mechanical Design
Cross Functional Team
Root Cause Analysis
ISO
Automotive Engineering
Bosch
Automotive
Supplier Quality
FMEA
Process Improvement
Engineering
Quality System
DFMEA
Program Management
Testing
Cross Functional Team Leadership
Manufacturing
Aerospace
Management
Automotive Aftermarket
Product Development
Problem Solving
SPC
Continuous Improvement
Quality Systems
Carlo Jacobs Summary
Carlo Jacobs, based in Melbourne, VIC, AU, is currently a Head of CX and Technical Services at GWM Australia & New Zealand. Carlo Jacobs brings experience from previous roles at VisQuanta, Nationwide Group, Ford Australia and Ford Motor Company. Carlo Jacobs holds a 2016 - 2018 Master of Business Administration (MBA) in Executive Management @ RMIT University. With a robust skill set that includes Quality Management, APQP, Vehicles, Lean Manufacturing, Mechanical Design and more. Carlo Jacobs has 2 emails and 3 mobile phone numbers on RocketReach.
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