Carlene Channer Email
Senior Manager Customer Support @ Engage People Inc.
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Carlene Channer Location
- Pickering, ON, CA
Carlene Channer Work
- Senior Manager Customer Support @ (April 2019 - Present)
- Senior Manager Contact Center Operations @ (February 2015 - March 2019)
- Senior Manager Operations @ (January 2009 - January 2014)
- Team Manager @ (January 2004 - January 2009)
- Manager, Icm Implementation Project - Tm Manager Sme @ (January 2007 - January 2008)
Carlene Channer Education
- DeVry University
Bachelor Of Science (Electronics Engineering)
1998-2001 - Seneca College
(Business Administration, Management, Business Administration And Management)
Carlene Channer Skills
- Telecommunications
- Contact Centers
- Customer Experience
- Vendor Management
- Call Centers
- Leadership Development
- Customer Centric Solutions
- Team Leadership
- Change Management
- Employee Engagement
- Employee Training
- Performance Management
- Operational Excellence
- Management
- Avaya
- Emotional Intelligence
- Strategic Leadership
- Strategic Thinking
- Customer Escalation Management
- Leadership
- Recruiting
- Workforce Management
- Service Delivery
- Avaya Technologies
- Cross-functional Team Leadership
- Customer Satisfaction
- Cross Functional Team Leadership
Carlene Channer Summary
- Carlene Channer, based in Pickering, ON, CA, is currently a Senior Manager Customer Support at Engage People Inc.. Carlene Channer brings experience from previous roles at Millennium1 Solutions and Rogers Communications. Carlene Channer holds a 1998 - 2001 Bachelor Of Science in Electronics Engineering @ DeVry University. With a robust skill set that includes Telecommunications, Contact Centers, Customer Experience, Vendor Management, Call Centers and more. Carlene Channer has 1 emails on RocketReach.
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