Carla Rapps Email & Phone Number
Chief Information Officer @ Illinois Department of Veterans' Affairs
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Carla Rapps Location
- Springfield, IL, US
Carla Rapps Work
- 2020 -now Chief Information Officer @
- now
- 2019 -2020 IT Supervisor @
- 2017 -2019 IT Internal Auditor @
- 1997 -2017 IT Service Desk Administrator @
- 1982 -1995 Customer Service Manager @
Carla Rapps Education
- University of Illinois at Springfield
Master of Science (MS) (Management Information Systems, General)
1995-2003 - University of Illinois at Springfield
Bachelor's degree (Business Administration and Management, General)
1983-1986
Carla Rapps Skills
- SharePoint
- ITIL v3 Foundations Certified
- Service Desk Management
- SLA
- Service Desk
- ManageEngine Certified Professional - Implementing ITIL HD using SD +
- Information Technology
- ITIL
- IT Service Management
- Customer Service
- Process Improvement
- Incident Management
- Change Management
- IT Strategy
- SharePoint Server
- SharePoint Designer
- SharePoint Administration
- Microsoft Office
- Troubleshooting
- Software Documentation
- Team Leadership
- Public Speaking
- Microsoft Excel
- Microsoft Word
- Supervisory Skills
- Business Process Improvement
- Microsoft Exchange
- IT Management
- Interviewing Skills
- Government Administration
- Supervisor
- Manageengine Certified Professional
- Implementing Itil Hd Using Sd +
Carla Rapps Summary
- Carla Rapps, based in Springfield, IL, US, is currently a Chief Information Officer at Illinois Department of Veterans' Affairs. Carla Rapps brings experience from previous roles at Illinois Department of Veterans' Affairs, AGING, ILLINOIS DEPARTMENT ON, Administrative Office of the Illinois Courts and UIC/Div of Specialized Care for Children. Carla Rapps holds a 1995 - 2003 Master of Science (MS) in Management Information Systems, General @ University of Illinois at Springfield. With a robust skill set that includes SharePoint, ITIL v3 Foundations Certified, Service Desk Management, SLA, Service Desk and more. Carla Rapps has 3 emails and 3 mobile phone numbers on RocketReach.
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