Carla Hardy Email & Phone Number
Operations Manager @ Goldschmitt and Associates (G&A)
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Carla Hardy Location
- Conyers, GA, US
Carla Hardy Work
- 2024 -now Operations Manager @
- 2023 -2024 Contact Center Manager @
- 2021 -2023 Contact Center Manager @
- 2013 -2021 Senior Quality Assurance Analyst @
- 2012 -2013 Technical Support Analyst @
Carla Hardy Education
- Westwood College-Atlanta
Bachelor of Applied Science (B.A.Sc.)
2005-2008
Carla Hardy Skills
- Contact Centers
- Communication
- Customer Retention
- Customer Experience Management
- Analytical Skills
- Teamwork
- Customer Satisfaction
- Customer Service Operations
- Strategic Thinking
- Customer Support
- Employee Learning & Development
- Customer Service Management
- Attention to Detail
- Contact Center Operations
- Management
- Leadership
- Training & Development
- Process Improvement
- Human Resources
- Change Management
- Vendor Management
- Business Analysis
- Quality Assurance
- Quality Auditing
- Program Management
- Customer Experience
- Strategic Planning
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Team Building
- Employee Relations
- Team Management
- Customer Service
- Public Speaking
- Team Leadership
- Diversity Training
- Training and Development
- Training
- Recruiting
Carla Hardy Summary
- Carla Hardy, based in Conyers, GA, US, is currently a Operations Manager at Goldschmitt and Associates (G&A). Carla Hardy brings experience from previous roles at Goldschmitt and Associates (G&A), Turn2Partners, First Advantage and Insight Global. Carla Hardy holds a 2005 - 2008 Bachelor of Applied Science (B.A.Sc.) @ Westwood College-Atlanta. With a robust skill set that includes Contact Centers, Communication, Customer Retention, Customer Experience Management, Analytical Skills and more. Carla Hardy has 2 emails and 2 mobile phone numbers on RocketReach.
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