Carla Hall Email & Phone Number
Chief Delivery Officer at CGA Experience @ CGA Experience
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Carla Hall Location
- Leicester, GB
Carla Hall Work
- 2021 -now Chief Delivery Officer at CGA Experience @
- 2017 -2021 Client Success Director @
- 2015 -2022 Director @ Cudos Consulting Ltd
- 2017 -2017 Customer Experience and Process Mapping Consultant @ KMI Brands Ltd
- 2017 -2017 CX Subject Matter Expert @
- 2016 -2017 Customer Experience Subject Matter Expert @
- 2016 -2016 Customer Experience Associate Consultant @
- 2016 -2016 Subject Matter Expert - Journey Mapping and Customer Transition @
- 2015 -2016 Customer Experience Strategic Consultant @
- 2015 -2016 Customer Experience Consultant @
- 2015 -2015 Customer Journey Mapping Consultant @
- 2014 -2015 Customer Experience Project Lead @
- 2012 -2015 Director, Customer Experience @ Severn Trent Services
- 2011 -2012 Global Marketing Director @ Severn Trent Services Operating Services
- 2007 -2011 Marketing Manager @ Severn Trent Services
- 2010 -2011 Alumni @ The Marketing Academy
- 2005 -2007 Marketing Manager @ Severn Trent Laboratories
- 2003 -2005 Marketing Coordinator @
Carla Hall Education
- The Institute of Direct and Digital Marketing
Certificate in Digital Marketing
2009-2010 - Warwickshire College
CIM
2003-2005 - De Montfort University
Bachelor of Arts - BA
1996-1999 - De Montfort University
BA (Hons) Joint Arts and Humanities
1996-1999
Carla Hall Skills
- Employee Engagement
- Strategic Planning
- Training Program Design
- Empathic Design
- Employee Training
- Culture Change
- Customer Experience
- Customer Experience Design
- Voice of the Customer
- Strategy
- Customer Oriented
- Customer Experience Analysis
- Customer Experience Management
- Segmentation
- Customer Journey Mapping
- Training
- Brand Management
- Brand Development
- Market Research
- Marketing Strategy
- Lead Generation
- Marketing
- Advertising
- Campaign Management
- Leadership
- Online Marketing
- Customer Experience Transformation
- Customer Segmentation Strategy
- B2B Marketing Strategy
- Internal Communications
- Voice of the Customer Analysis
- Net Promoter Score
- Marketing Communications
- Customer Satisfaction
- Change Management
- Business Transformation
- Business Process Improvement
- Project Management
- Customer Insight
- Business Strategy
- Stakeholder Management
Carla Hall Summary
- Carla Hall, based in Leicester, GB, is currently a Chief Delivery Officer at CGA Experience at CGA Experience. Carla Hall brings experience from previous roles at CGA Experience, Cudos Consulting Ltd, KMI Brands Ltd and Coca-Cola European Partners. Carla Hall holds a 2009 - 2010 Certificate in Digital Marketing @ The Institute of Direct and Digital Marketing. With a robust skill set that includes Employee Engagement, Strategic Planning, Training Program Design, Empathic Design, Employee Training and more. Carla Hall has 2 emails on RocketReach.
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Top CGA Experience Employees
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Martina Hanvey
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Leila Marais
Project Manager
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Charlotte Whelpton
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