Carla Down Email
Senior Federal Funding Advisor @ Government of Alberta
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Carla Down Location
- Edmonton, AB, CA
Carla Down Work
- 2022 -now Senior Federal Funding Advisor @
- 2018 -2022 Federal-Provincial Relations Analyst @
- 2015 -2018 Branch Coordinator, Alberta Infrastructure @
- 2014 -2015 Strategic Support Specialist, Justice and Solicitor General @
- 2013 -2014 Customer Insights Leader @
- 2013 -2013 Alpha and Beta Coordinator @
- 2010 -2013 Customer Experience Management @
- 2008 -2010 Service and Support Specialist @
- 2006 -2008 Call Taker and Customer Service Representative @ Byers Transportation Systems Inc
Carla Down Education
- Northern Alberta Institute of Technology / NAIT
Project Management Certificate Program (Project Management)
2011-2012 - Northern Alberta Institute of Technology / NAIT
Becoming a Master Instructor Certificate (Adult Learning)
2010-2010 - University of Alberta
Bachelor of Arts (BA) (Sociology, Psychology)
2001-2006
Carla Down Skills
- Leadership
- Social Media
- QuickBase
- User Experience Testing
- Customer Retention
- Data Analysis
- Customer Satisfaction
- Troubleshooting
- Sociology
- Software Documentation
- Team Leadership
- Process Improvement
- Strategic Planning
- Beta Management
- Business Objects
- Net Promoter Score
- Psychology
- Microsoft Office
- Customer Experience Management
- Customer Insight
- Program Management
- Cross Functional Team Leadership
- Alpha Testing
- Change Management
- SnagIt
- Product Management
- Customer Service
- SaaS
- Voice of the Customer Analysis
- Project Management
- Research
- Text Analytics
- Call Centers
- CRM
Carla Down Summary
- Carla Down, based in Edmonton, AB, CA, is currently a Senior Federal Funding Advisor at Government of Alberta. Carla Down brings experience from previous roles at Government of Alberta and Intuit. Carla Down holds a 2011 - 2012 Project Management Certificate Program in Project Management @ Northern Alberta Institute of Technology / NAIT. With a robust skill set that includes Leadership, Social Media, QuickBase, User Experience Testing, Customer Retention and more. Carla Down has 1 emails on RocketReach.
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Top Government of Alberta Employees
Gord Brenner
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Eric Pedde
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Edmonton, AB, CA
Anthony Valente
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Lillian Parenteau
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Zachary Mgb.
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Neil Simonton
Director, Brand and Marketing
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Jessica Carlson
Chief Operating Officer
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Matthew Hebert
Chief Operating Officer
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Michele Hague
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