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Carl Mohn Location
Dublin, IE
Carl Mohn Work
2019 -now Tech Lead @
2017 -now Security Software Support Engineer @
2016 -2017 Major Incident Manager @
2014 -2016 Client Support Manager @
2011 -2014 Nordic Centralized Technical Support Team Lead @
2010 -2011 Assistant Team Lead, Subject Matter Expert, Dispatcher @
2009 -2011 Centralized Technical Support Technician @
2009 -2009 Service Desk Customer Representative @
2000 -2008 Planning Officer, Ict Instructor @
2001 -2002 Media Planner @
1997 -1997 Trainee @
Carl Mohn Education
National College of Ireland
(Cybersecurity)
2017-2018
Novia University of Applied Sciences
(Economics, Law)
2006-2008
Åbo Akademi
(Economics, Management, Accounting)
1992-1997
Carl Mohn Skills
Troubleshooting
Technical Support
Service Delivery
Lotus Notes
ITIL
Incident Management
IT Service Management
Project Management
Team Leadership
Management
Call Centers
Service Desk
Quality Assurance
Microsoft Office
Process Improvement
Analysis
Windows
IT Operations
Team Management
Leadership
Project Planning
Databases
Teamwork
IT Management
Training
Customer Service
Operating Systems
Team Building
Hardware
Research
System Administration
Business Analysis
Help Desk Support
Audio Editing
Video Editing
Remote User Support
Software Installation
Software Documentation
Project Coordination
Desktop Publishing
Program Management
Technical Team
IT Teaching
Deskside Support
Business Process Improvement
Finnish Language
RCA
Active Directory
English
Swedish
Sla
Carl Mohn Summary
Carl Mohn, based in Dublin, IE, is currently a Tech Lead at Ibm. Carl Mohn brings experience from previous roles at Ibm. Carl Mohn holds a 2017 - 2018 National College of Ireland. With a robust skill set that includes Troubleshooting, Technical Support, Service Delivery, Lotus Notes, ITIL and more. Carl Mohn has 2 emails and 1 mobile phone numbers on RocketReach.
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