Carl Croft Email
Head of Client Experience @ Hermès
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Carl Croft Location
- United Kingdom
Carl Croft Work
- Head of Client Experience @ (April 2025 - Present)
- Head of Training and Retail Performance lead for the UK and Ireland @ (January 2021 - March 2025)
- Global Training Manager @ Pink Shirtmaker (January 2020 - August 2020)
- Training Manager - UK and EMEA @ (May 2018 - July 2018)
- Area Sales and Education Manager - UK and EU @ (June 2015 - May 2018)
- Visual Manager @ (December 2013 - March 2015)
- Product Manager @ (April 2013 - December 2013)
- Assistant Business Partner @ The Platinum Group Pty (Ltd) (August 2011 - May 2013)
Carl Croft Education
- International Hotel School
Higher diploma in International Restaurant and Hotel Management (Hospitality Management)
2008-2010 - Maragon Private School
Carl Croft Skills
- Customer Experience
- Visual Merchandising
- Employee Engagement
- Human Resources
- Retail
- Sales
- Trend Analysis
- Sourcing
- Market Research
- Negotiation
- Store Management
- Team Leadership
- Merchandising
- Strategic Planning
- Talent Management
- Fashion
- Employee Relations
- Event Management
- Change Management
- Training
- Product Management
- Time Management
- Employee Training
- Customer Service
- Trend Forecasting
- Footwear
- Trend
- Succession Planning
- Budgets
- Management
- Teamwork
- Coaching
- Inventory Management
- Recruiting
- Performance Management
Carl Croft Summary
- Carl Croft, based in United Kingdom, is currently a Head of Client Experience at Hermès. Carl Croft brings experience from previous roles at Christian Dior Couture, Pink Shirtmaker and Clive Christian Perfume. Carl Croft holds a 2008 - 2010 Higher diploma in International Restaurant and Hotel Management in Hospitality Management @ International Hotel School. With a robust skill set that includes Customer Experience, Visual Merchandising, Employee Engagement, Human Resources, Retail and more. Carl Croft has 1 emails on RocketReach.
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Top Hermès Employees
Yannick Neff
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Paris, FR
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Bourg-la-Reine, FR
Philippe Courbouleix
Chief Information Officer
Rueil-Malmaison, FR
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Île-de-France, France
Christophe Beltrando
Managing Director Hermès Horizons - Hermès Bespoke
Île-de-France, France
Marie Jouot
CFO
Paris, FR
Marco Seca
CTO Office
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