Lead Director, Medicare Operations and Customer Care @ CVS Health
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Cara Cox Location
Lee's Summit, MO, US
Cara Cox Work
2022 -now Lead Director, Medicare Operations and Customer Care @
2020 -2022 Lead Director of Client Operations and Customer Care @
2019 -2020 Sr. Manager, Client Audit @
2019 -2019 Manager, Client Audit @
2015 -2019 Manager, Client Operations @
2013 -2015 Supervisor, Client Operations @
2010 -2013 Supervisor, Customer Care @
2008 -2010 Executive Recovery and Senior Resolution Specialist, Customer Care @
2006 -2008 Customer Service Advocate, Customer Care @
Cara Cox Education
Columbia College
BS, Business Administration (Management)
2013-2018
Cara Cox Skills
Project Management
Leadership
Leadership Development
Business Process Improvement
Client Relations
Training
Microsoft Office
Operations Management
Team Building
Communication
Client Liaison
PowerPoint
Process Improvement
Client Operations
Strategic Planning
Salesforce.com
Management
Microsoft Word
Sales
Account Management
Marketing
Public Speaking
Team Leadership
Customer Service
Medicare
HIPAA
Healthcare
Client Services
Microsoft Excel
Cara Cox Summary
Cara Cox, based in Lee's Summit, MO, US, is currently a Lead Director, Medicare Operations and Customer Care at CVS Health. Cara Cox brings experience from previous roles at CVS Health. Cara Cox holds a 2013 - 2018 BS, Business Administration in Management @ Columbia College. With a robust skill set that includes Project Management, Leadership, Leadership Development, Business Process Improvement, Client Relations and more. Cara Cox has 2 emails and 2 mobile phone numbers on RocketReach.
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