CAPTEL uses 7 technologies like Desk.com Chat, Engage, and Microsoft Office. View CAPTEL's complete Tech Stack.
CAPTEL Customer Management Technology
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.
CAPTEL Productivity And Operations Technology
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
CAPTEL Collaboration Technology
Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.
CAPTEL Marketing Technology
Phrase is a proprietary web-based translation management system.
CAPTEL Communications Technology
The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.
CAPTEL HR Technology
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
Top CAPTEL Employees
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Philip Smith
President and CEO at CAPTEL
Washington, DC, US15+ -
Joe McCeney
Executive Vice President at CAPTEL
Washington, DC, US25 -
Nicolas Boyron
Sr. Vice President at CAPTEL
Washington, DC, US15 -
Anna Branderska
Director of Finance Operations at CAPTEL
College Park, MD, US42 -
Suzanna Kiniry
Senior Vice President at CAPTEL
Washington, DC, US12 -
Trinity Schmitt
Captioning Assistant at CAPTEL
Abilene, TX, US11 -
Jesus Bruno
Captioning Assistant at CAPTEL
Milwaukee, WI, US32 -
Dan Brownell
Senior fundraiser at CAPTEL
Thermopolis, WY, US22
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