Capstone Training and Development, A Certified Taking Flight with DISC Affiliate and Trainer Information

Do you believe that great Communication skills are critical in maximizing both internal and external Results in the areas of New Sales, Client Retention, Customer Service, and Hiring? How about minimizing Turnover and creating a “go-to/stay-and prosper” Culture? How do you and your company stack up vs the leaders in your space? Are you coming up short or at a minimum do you see room to improve? Typically, we hear “Yes!”. And then we hear; “But How and Where do we start?”. If you are interested in results and at the same time learning how to get them in a comfortable/ fun environment while learning the “Why?”, the tools, and processes to do this, our program may be right for you. In our program you will: Discover paths to improving both internal and external communication! Learn the Behavior / Comfort Zones of the Four Personality Styles.  Where communication is maximized and how to achieve that.  Areas for Conflict and how to avoid and/or work through the key areas of Focus, Delegation, Stress, Fears, Risk-Taking, Rewards, Preference and Communication.  Understand how each Style deals with Listening, Change, Time Management, Feedback, and Conflict.  Learn the Dos and “Don’ts’s” of communication with the different types. Learn how to Communicate to a group in ways that can appeal to multiple Personalities. Contact us to learn more about our engaging virtual workshops or on-site at your location with your team.