Canity Information

Canity is a customer service e-learning training platform that offers a huge selection of bite-sized, animated training videos that cover numerous topics to help your team become customer service experts. In just minutes, you’ll learn the fundamentals of customer service with Phone Skills, Email Skills, Online Skills, Time Management, and more. For a more comprehensive understanding of customer personality types and how to effectively handle challenging situations, we offer modules such as Dealing with Difficult Customers, Saving Customer Cancellations, Empathy in Customer Service, and more. With hundreds of short, sharp, and engaging training videos available, Canity will instil customer service excellence in your team like never before.