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Candy Kwan Location
Kowloon, Hong Kong
Candy Kwan Work
Dir, Head, HKCCC and Chat, Voice and Virtual @ (April 2025 - Present)
Director of Customer Service @ (May 2023 - June 2025)
Head Of Customer Service @ (May 2022 - May 2023)
Vice President - Citiphone @ (September 2018 - May 2022)
Director of Marketing and Product Development @ (July 2017 - March 2018)
Head of Marketing and Events @ Wine Luxe International Limited (May 2016 - June 2017)
Sales and Marketing Manager @ Kung Kai Hong & Co. (January 2010 - April 2016)
Candy Kwan Education
The University of Hong Kong
Bachelor of Business Administration (B.B.A.) (Marketing & Finance)
Candy Kwan Skills
Net Promoter Score
Process Improvement
Customer Experience
Contact Centers
Brand Management
Trade Marketing
FMCG
Customer Insight
Marketing Management
Shopper Marketing
Marketing Strategy
Market Planning
Brand Development
Marketing Communications
Brand Equity
Marketing
Brand Architecture
Consumer Products
International Marketing
Business Development
Business Strategy
Strategic Planning
Candy Kwan Summary
Candy Kwan, based in Kowloon, Hong Kong, is currently a Dir, Head, HKCCC and Chat, Voice and Virtual at Standard Chartered. Candy Kwan brings experience from previous roles at Standard Chartered, livi bank, Citi and UP Premiere Concierge Ltd.. Candy Kwan holds a Bachelor of Business Administration (B.B.A.) in Marketing & Finance @ The University of Hong Kong. With a robust skill set that includes Net Promoter Score, Process Improvement, Customer Experience, Contact Centers, Brand Management and more. Candy Kwan has 1 emails on RocketReach.
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