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Candice Barnard Location
Huntley, IL, US
Candice Barnard Work
Director, Contact Center Support @ (June 2022 - Present)
Manager of Workforce Management Team and Telecom System @ (April 2012 - June 2022)
Relationship Manager @ (July 2002 - April 2012)
Head Manager Swim Lessons, Concessions, Life Guard, Swim Instructor @ (March 1997 - April 2007)
Candice Barnard Education
Elgin Community College 2007
Candice Barnard Skills
ACD Management
Account Management
Alvaria
Analytical Skills
Aspect
Attention to Detail
Business Development
Business Management
Call Center Administration
Call Routing
Communication
Consumer Lending
Contact Center Management
Credit
Cross Selling
Crystal Reports
Customer Service
Customer Service Operations
Data Analysis
Financial Analysis
Forecasting
Genesys
Genesys Cloud
IVR
Interpersonal Skills
Investments
KPI Reports
Leadership
Loans
Management
Marketing
Metrics Reporting
Microsoft Excel
Organization Skills
Problem Solving
Retail Banking
SQL
SQL Server Reporting Services (SSRS)
Sales
Sales Management
Salesforce.com
Service Delivery
Service Desk
Service Desk Management
Service Levels
Team Building
Trend Analysis
Workforce Management
Workforce Planning
Workload Prioritization
eWFM
Candice Barnard Summary
Candice Barnard, based in Huntley, IL, US, is currently a Director, Contact Center Support at LSI (Lending Solutions, Inc.). Candice Barnard brings experience from previous roles at LSI (Lending Solutions, Inc.) and Dundee Township Park District. Candice Barnard holds a Elgin Community College. With a robust skill set that includes ACD Management, Account Management, Alvaria, Analytical Skills, Aspect and more. Candice Barnard has 5 emails on RocketReach.
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