Calvin Lo Email
Customer Experience Manager @ Esker Asia
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Calvin Lo Location
- Seri Kembangan, MY
Calvin Lo Work
- 2024 -now Customer Experience Manager @
- 2023 -2024 Head of Customer Experience @ GOIP Group
- 2022 -2023 Head of Customer Service @ BE International Marketing Sdn Bhd
- 2022 -2022 MX Operator Channel Department @ Samsung Electronics Malaysia
- 2021 -2022 Head Of Customer Service @ BookXcess
- 2017 -2021 Head Of Customer Service Quality Management @ Masuta Solutions Sdn Bhd
- 2015 -2017 Customer Service and Operation Manager @ Global Ecommerce Trade Service (eBay)
- 2006 -2015 Senior Team Leader @ SRG ( Maxis Hotlink )
Calvin Lo Education
- University of Wales, Cardiff
MBA – Master in Business Administration (Business Administration In General Management)
2013-2015
Calvin Lo Skills
- Telecommunications
- Customer Service Operations
- Operations Management
- Team Leadership
- Call Centers
- Leadership
- Customer Satisfaction
- Customer Experience
- Customer Retention
- Training
- Teamwork
- Time Management
- Process Improvement
- Coaching
- Microsoft Excel
- Microsoft Word
- Management
- Project Management
- Performance Appraisal
- Marketing Strategy
Calvin Lo Summary
- Calvin Lo, based in Seri Kembangan, MY, is currently a Customer Experience Manager at Esker Asia. Calvin Lo brings experience from previous roles at GOIP Group, BE International Marketing Sdn Bhd, Samsung Electronics Malaysia and BookXcess. Calvin Lo holds a 2013 - 2015 MBA – Master in Business Administration in Business Administration In General Management @ University of Wales, Cardiff. With a robust skill set that includes Telecommunications, Customer Service Operations, Operations Management, Team Leadership, Call Centers and more. Calvin Lo has 2 emails on RocketReach.
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