CallTrackingMetrics Competitors

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Since its founding in 1998, Who’s Calling has established itself as the industry-leader in call tracking and marketing analytics technology. Who’s Calling started out as a pioneer in the call measurement and monitoring industry by assisting clients in reducing their marketing expenditures through the tracking of incoming calls. Then we went on to add numerous other products and features to including multi-channel marketing solutions and pay per click call tracking. Now Who’s Calling offers a wide variety of call tracking and marketing enhancement services designed to help businesses streamline their marketing efforts and thereby ultimately increase their overall marketing Return On Investment (ROI). With over 4,000 clients in over 30 different industries, Who’s Calling is the largest provider of call tracking services and the business partner that you need on your team. Our clients include sixteen of the top automotive groups, twenty of the nation's largest lead management and CRM providers, and three of the top five home builders. Any business that utilizes the phone as an important part of its sales and services will benefit from Who’s Calling

Celaton was founded in 2004 with the sole purpose of helping companies achieve efficiencies in processing inbound documents received from both customers and suppliers. Celaton applies Intelligent Process Automation (IPA) technology, inSTREAM, to deliver Intelligent Document Processing (IDP) resulting in efficiencies and reduction in Average Handling Times (AHT) within processes. Unlike traditional Robotic Process Automation (RPA) which automates tasks within a process, inSTREAM delivers automation to the end-to-end process. inSTREAM comprises multiple technologies including Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), Optical Character Recognition (OCR) / Intelligent Character Recognition (ICR), Natural Language Processing (NLP) and cognitive computing to deliver the best solution to address customer business problems. Once implemented, processes are continually optimised through workforce supported machine learning. Celaton’s inSTREAM platform means companies can achieve improved operational efficiencies today, as well as enhancing job satisfaction through the ability to deliver real value back to the organisation and its employees.